O'Reilly Auto Parts receives high praise for its friendly and helpful staff. Customers appreciate the respectful and simple explanations provided by employees, making it easy to understand and find the right parts. Staff members, including Alex, Thomas, and Dave, are quick, efficient, and go above and beyond to assist, whether by offering advice on car parts or helping with installations. The store is known for its excellent customer service, with employees demonstrating genuine care and willingness to help. Overall, customers leave feeling satisfied and grateful for the extraordinary service they experience at this location.
Kadan was very helpful with my experience and helped me with the problems on my vehicle. He has amazing customer service and is top of the line when it comes to helping YOU out. I suggest going to him for all of your auto part needs!
December 2024
The branch in Kannapolis has poor customer service. The branch in Concord has great service. 5 stars
September 2024
They had the battery needed but had a new sticker over the old one
