Sam's Car Wash
Car WashHours:
310 Poplar Crossing Drive Northwest, Concord NC 28027 Hours
About Sam's Car Wash
Sam's Car Wash offers a mixed experience for its customers. While the majority of reviewers praise the excellent job the business does in cleaning and detailing cars, some customers have encountered issues with the customer service provided by the staff. Many customers appreciate the quick and thorough service, describing it as a "personal Detailer in less than 40 min" and leaving their cars "sparkling." The staff is generally friendly and helpful, with one reviewer noting the girl at the beginning of the process explaining the available services. However, some customers have had negative experiences with the cashier, who is described as rude, unwilling to provide his name, and making customers feel like they are "interrupting his screen time." One customer even had to bag their own items after the cashier refused to provide a bag, stating "this ain't no grocery store." Overall, Sam's Car Wash seems to provide excellent car cleaning and detailing services, but the customer service experience can be hit or miss, with some staff members needing to improve their interpersonal skills.
Most Recent Reviews
December 2025
Dont live in NC but have been regularly visiting this establishment for the times im here recently they sold and became riptide. The last owner/buisness was much better great service with good people now you vac your own vehicle....
October 2025
Very good! I had a problem with my shift. The staff was excellent. I had problem with my shift.They had me go around a 2nd time without being charged twice. Much appreciated!
September 2025
The staff was nice and very helpful. The wash itself was not that good and I spent a good bit of time cleaning everything it missed. Vacuums work well and appreciate that rags and cleaner was provided.
More Comments(177)
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