The Sleep Number store in Concord, NC, offers a unique sleep experience with its adjustable beds that allow individuals to customize firmness and support for a restful night's sleep. Customers appreciate the knowledgeable and friendly staff, who provide excellent customer service. Many reviews highlight the helpfulness of the sales team in answering questions and guiding customers through the selection process. The store also values customer loyalty, as seen when staff proactively informed a customer about expiring rewards money, ensuring they could benefit from it. Additionally, the financing and delivery processes are described as quick and easy. With features like SleepIQ™ technology and a range of exclusive bedding options, Sleep Number aims to enhance sleep quality for all its customers. Overall, visitors to the Concord store express excitement about their purchases and a high level of satisfaction with their shopping experience.
Ashley displays the upmost professionalism and top-tier customer service. Highly recommend.!!!!
August 2026
The sales representative was outstanding, presented us with all the information possible and answered every question we had with an actual demonstration of our inquiries. No pressure, just friendly communication and great communication with an all inclusive discussion to find the best solution for our needs.
August 2026
Ashley at Sleep number was great. We love our new bed and would highly recommend Sleep number to everyone!
