The Original Mattress Company offers high-quality, hand-built mattresses and box springs at factory-direct prices. They provide a no-pressure shopping experience and a wide range of options, including custom sizes for unique needs. Customers praise the company's knowledgeable and helpful staff, who guide them through the selection process and ensure they have all the information they need. The company is employee-owned, and customers consistently report excellent service, from the initial purchase to the seamless delivery and removal of old mattresses. With a focus on quality, local manufacturing, and customer satisfaction, The Original Mattress Company has earned a reputation for providing a superior mattress-buying experience.
Had a good experience, very helpful agent Alex at the Concord, NC location, he helped me order a mattress and bed set. Very profession and took the time to explain everything. Recommend this place as hard to find people as businesses like this that value customers in the way that they do!
November 2023
Although I walked out without purchasing, the young woman made sure I HAD EVERY BIT OF KNOWLEDGE I would ever need.A pleasant voice and professional attitude made this an excellent place to shop.
March 2023
This has been a great experience for me. Theo store manager answers ALL of my questions, and let me fall asleep for 3 hours on my mattress choice. SMH. I finally made up my mind that quality is priceless. Thank you for the opportunity to become a new owner of a beautiful mattress.
