United States Postal Service
Post Offices,
Shipping CentersHours:
455 Concord Pkwy N, Concord NC 28027 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and processes 47% of the world's mail. While the lines can be long and the staffing may be limited at times, the staff at this particular USPS location are described as wonderfully helpful, friendly, and incredibly welcoming. Customers appreciate the kindness and patience shown by the employees, who are the reason many choose to visit this post office over others in the area. However, some reviews note that the décor and design of the place could be more welcoming, and the wait times can be longer than necessary when there is only one person assisting customers. Additionally, there have been concerns about the reliability of USPS's delivery estimates, with some packages arriving much later than the promised timeframe. Overall, the United States Postal Service provides an essential service to the community, with this particular location offering a generally positive customer experience thanks to its dedicated and helpful staff.
Most Recent Reviews
August 2025
Only reason im leaving two stars is the lady was nice. How we going to arrange re delivery and then receive nothing. Now I gotta come to the store Monday and get it
July 2025
If zero was an option, it would describe their service very well. One star is definitely an overachiever grade for them.
July 2025
Great service by Clerk 25! Very detailed and informative about the differences in certified mailing options. He also taped over the clasps on the mailing folders to help protect his fellow mail handlers from getting cut or pricked. Nice job, Clerk 25!
More Comments(141)
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