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“This is by far the best UPS Store! The staff is always incredibly friendly, helpful, and professional. I’ve been able to scan, print, fax, ship packages, and even use their notary services—all in one convenient place. It’s close to my home, which makes it even better. Excellent service every time. They are simply the best! Highly recommended!”
“I recently ordered a 33x96 banner from Postal Annex, and I’m extremely impressed with the results. The quality was even better than I expected the print was sharp, colours were vibrant, and the material felt very durable.
The stand was sturdy and easy to assemble, making the overall setup look professional and polished.
Great service and excellent product quality. Highly recommend!”
“Great place for ALL mail and package needs. If you need to ship UPS, FEDEX, USPS, etc they can do them all. Plus the staff there has always been very friendly and helpful.”
“The store clerk called me to confirm the shipping label. I sent my elder aunt to drop off and it came with two different labels. The store clerk found my number to confirm the correct one. I was then able to still get my work equipment sent off at a timely manner.”
“Emily was so kind to every person who came in during my customer care experience. What an amazing way to start everyone’s day! Thank you, Emily!????”
“If I could give 10 stars I would!
Came in later in the afternoon to get something printed last minute and Allie was so kind, helpful and knowledgeable.
Her customer service is absolutely incredible!
I really appreciate how nice and thoughtful she was.
& my cards that I printed off turned out great!!! It was exactly what I needed!
I will definitely be back for future pint jobs! Thanks so much!”
“Loved the customer service!! Samarah and Parth are the best! Personable! Friendly! patient! Attentive! Proactive! It’s amazing to have such a great experience in such a short amount of time!”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
“I've been going here my whole life and after seeing the reviews I had to leave one myself. The owner lived in my neighborhood growing up and I think he sold the place, the New Mexican restaurant and new owners here are still great. I'm very personal with them maybe the people leaving reviews are just bad people. Great gas station!”
“The entire staff is amazing. The manager is great and knows the store and every department. I love shopping here for all of my office needs and the prices are great too. Lovely”
“My “heartfelt” thank you to the male staff who painstaking search my envelop delivery. You know yourself and God sees the good thing you do. May God bless you and all your staff there- J.A Inciong”
9AM - 12PM 4 - 7PM
4350 Fortune Ave NW, Concord
Shipping Centers
“I visited FedEx yesterday in an attempt to intercept a package that was moments away from being delivered to an address I haven't lived at in years. I had ordered a Kate Spade bag, and somewhere between checkout and confirmation, their website decided to take a creative approach to my shipping address. Customer service wasn't able to update it, and neither FedEx chat nor phone support could assist due to the way the package was shipped.
With the clock ticking and my bag already out for delivery, I ended up in a small room at the FedEx hub, borderline panicking but still hopeful. I picked up the phone and explained my situation to Alan, who within minutes-became the hero of this entire story. After asking a few questions, he reached out to the route manager and somehow worked enough magic to have the driver notified to return my package to the station after finishing his route.
Alan explained how busy the drivers were and let me know when I could come back to pick it up. I returned today, and the moment I picked up the receiver, he remembered me immediately. My package had arrived safely, and after verifying my ID, Alan told me to hold tight while he brought it to me. And then, like the legend he is, he rolled up on a golf cart-package in hand, professionalism on full display.
Alan, thank you sincerely for your exceptional service, your patience, and the care vou showed on both davs. I was so excited I almost gave you a big hug, but I decided to keep it classy and professional.
As most other reviews show, FedEx and I haven't always had the smoothest history. But after years of working with customers myself, I've learned you truly get more bees with honey! Some of us could stand to remember that.
Thank you to Alan and to all the FedEx drivers who work incredibly hard day in and day out. You are appreciated more than you know.”
“The Clerk at the front desk was so nice and kind I will differently go back to this location. I was in Concord, NC with my grandson and had to find a post office. I'm so glad that I chose this one.”
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“I can’t say enough good things about The UPS Store! During such a difficult and emotional time, they made the process of getting funeral programs for my best friend's mom's funeral so much easier. The pricing was very affordable, especially considering the quality, and the turnaround time was incredibly fast. They understood that we were on a tight timeline and treated our order with care and urgency.
I truly appreciate their professionalism, kindness, and willingness to help when we needed it most. If you’re looking for great pricing, beautiful work, and super-fast turnaround, I highly recommend The UPS Store!”