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“Great place to bank with. Been a customer for over a decade and customer service is top notch. You dont find that much anymore, but their staff is absolutely amazing. Mr. Speagle helped me with a time sensitive issue and went above and beyond to ensure everything was taken care of. Highly recommended!”
“They have excellent service!!! Especially Mindy, you are so kind, and pleasant ,and very helpful.... I really appreciate you!!! ? Keep up the great service, and i love being a Woodforest customer.... ???”
“Great bank caroline mccourry is amazing and she definitely going look out for her peoples even if it takes her a couple of days I appreciate everything you do❣️”
“Stopped in this branch to get some information about opening an account and some CDs. Robert was very friendly and helpful.I took off one star because they dropped their share rate 1/2% day before I was ready to open 75k with of certificates, even though Robert told me rates were not going anywhere yet. So I just went somewhere else. Its a shame, I really was looking forward to working with them.”
“Really appreciate the girls Sky and Jeanette at Peoples Bank branch in Newton. They were very Professional, courteous, and very helpful.
Blessed and Many Birdies,
Lori Teague”
“Kim Piercy is the best of the best, I’ll never do any type of loan with anybody other then with her. She’s irreplaceable! Thank you always Kim for your help and support.”
“Had an issue arise regarding my account. Tracy Ferguson not only helped me resolve my issue but helped me update my account and find ways to give me more interest and benefits. I could not have received better customer care.”
“Every branch I have been to all of the staff is just so nice and friendly but I use this one the most since it is on my way to most places I travel. So glad I switched banks and started with People's. It's nice to use the drive thru and have other tellers that are inside wave and smile.”
“This is my favorite branch of people’s bank to use. There is never any wait so I’m in and out quickly. It is also less than 3 minutes from my business so that is also really nice. But the best thing about this branch is the staff. They are always so kind, smiling and helpful. They know my name and treat me like a neighbor or friend versus what you can expect with a larger national bank brand, which is the type of bank I will never park my dough balls at again!”
“As a business owner that strives for the highest level of customer service and professionalism, I have to commend Savannah, Blake and the rest of the staff at United Bank in Hickory, NC. They have provided excellent service and friendliness starting with my initial visit to set up my accounts 5 years ago and have continued ever since. It is a pleasure doing business with people that care, always try to provide great customer service and treat you with kindness. Appreciate their efforts and highly recommend this branch if you have banking needs in Hickory.”
“Kelsey is great to work with. Brittney is willing to help every single time. Jessica is nice when I pull up to the window. Misty is great about helping and getting things done when you need them done. The girls are the best.”
“I find the people at the Nova Credit Union in Hickory to always be friendly, professional, and knowledgeable. I rate the team 10 out of 10. I wish all my business transactions were as gracious as this team!!!”
“Thank you for meeting Rita and Debbie for helping me they went above and beyond. I purchased a car and the transaction was smooth and I appreciate the kindness of all the employees at Shuford Credit Union. I would purchase again you have great wonderful staff thank you again Greg”
“Both representatives that I spoke to on the phone today were apathetic, and they did not care about me or my problem.
Update: I spoke to rude manager Manager and he took care of my problem.
You might need to escalate your issue to a higher up if they being rude!”
“Kaitlyn has been extremely helpful with helping me startup a business checking account.
From the start and throughout every step of the process she has offered solid customer service. Honestly every lady at the branch has excellent customer service.
Very happy with my decision to bank here.”
Closed
2675 Northwest Blvd, Newton
Banks
“Ive been doing business with this bank for many, many, years, and I have enjoyed having them as my bank. Always willing to help and know me by my first name. Employees are sooooooo friendly”
“Great customer service from all the tellers, with a special shout-out to Phillip C. He quickly and efficiently helped me navigate the computer interface. Before I left, he made sure I had written down clear instructions, gave me his business card, and even followed up with a phone call the next day. This level of personalized, proactive service truly sets this bank apart. I highly recommend this branch!”
“I've been with People's Bank for 30 years. Their customer service just keeps getting better and better. Andy Laws is by far the most attentive, friendly and exceptional with the way he guides you throughout the whole banking process. I am highly satisfied.”
“Best local bank around. Bar none. Fair with their fees and policies, you can see checks clearing, and they give back to the community. Gave only 5 stars because you can't give 10.”
“I have been banking here for at least 20 years now. I have never been mistreated nor had anyone in any department that was rude to me. We go in the bank pretty regularly and have always gotten exactly what we needed completed with absolutely no problems. Overall very efficient professional people who are very knowledgeable and kind.”
“I want to recognize Clinton Eddings from Telco’s Hickory Branch for his outstanding customer service and support.
I called the Call Center needing assistance with a complex financial situation that was taking an emotional toll on me, and I was fortunate to be connected with Clinton. It truly stood out that a Branch Manager was assisting with call center volume—this speaks volumes about his leadership and willingness to support frontline staff.
From the beginning, Clinton was patient, empathetic, and incredibly thorough. He took the time to fully understand my situation, answer all of my questions, and walk me through potential solutions. What started as a stressful and overwhelming situation quickly turned into one of relief because of his guidance.
He spent over an hour on the phone with me, which I know is well beyond what’s typical, and never once made me feel rushed. His knowledge and dedication were evident, and he even went the extra mile by collaborating with other team members across the organization, including leadership, to ensure I had the best possible outcome.
Clinton’s level of care, professionalism, and commitment to helping members is truly exceptional. I am incredibly grateful for his support—thank you!”
“We LOVE People’s Bank! This bank truly makes you feel like a part of their family! Their service is personal and the people are so kind and friendly. I definitely recommend to all who are looking!”
“There hasn't been any recent reviews, so I thought I'd add mine.
I have had only great customer service and uncomplicated transactions with the tellers at this location and the one in Granite Falls. I appreciate being warmly greeted as I stepped inside the door, although I know this purpose is for security as well as customer service.
The tellers have been respectful, professional, courteous, and friendly!
Thanks, PNC, for my wonderful experiences when I have to leave the house! ?”
“My fiancee has had an account with First Horizon since they opened. He has not had any problems or incidents during that time period. Their back statements are easy to understand and read. It is simple so anyone can understand.”
“I've been doing Appraisals for this company for years. Never had a problem. Professional staff and easy to work with and I've always received my payments in a very timely matter. Keep up the good work!”
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“Highly recommend not only was i late arrving to be able to open an account while they were ready to close they went out there way to stay and set me up with my account with no hesitation!!! Very friendly workers and fast and affordable bank account fees & set up!”