Extra Space Storage on Bailey Rd in Cornelius, NC, is a highly praised storage facility known for its cleanliness, security, and helpful staff. Customers appreciate the large, clean units, including climate-controlled options, with features like drive-in bays, covered loading areas, elevators, and parking spaces that make loading and unloading easy. The facility is secure, with electronic gate access, exceptional security measures, and ADA compliance. Many reviewers highlight the friendly and professional service provided by staff members, especially Mark and LaShanda, who are known for their helpfulness and making the rental process effortless. The staff also assist with selecting the right unit and finalizing contracts, ensuring a seamless experience. Customers who have used the facility for several years mention consistent, excellent service and a commitment to customer satisfaction. Overall, Extra Space Storage offers a safe, clean, and convenient storage solution with a friendly team dedicated to providing a positive experience.
Great customer service at the Cornelius, NC location. We’ve been customers since they opened and plan to continue even though we’ve moved.
July 2026
Mark Gary, was very helpful and professional. When you are at one of your lowest points in your life a friendly, kind and helpful person can make you feel as though life will get better. Thank you!
July 2026
Very helpful Staff provide options so you’re not locked in to one payment queen facility looks very safe how we recommend
