Extra Space Storage on Westmoreland Rd offers a large selection of storage units, including climate controlled options. The facility is known for its exceptional security, cleanliness, and helpful staff. It features manager living on site, convenient freeway access, elevator access, and is ADA compliant. Customers report an overall great experience, noting the process is easy and hassle-free. Reviews consistently highlight the exceptional customer service, professionalism, and commitment to speed. The facility is described as very clean and secure, with an abundance of carts available. Staff members are noted as extremely nice, helpful, patient, respectful, and courteous. They are happy to answer questions and help customers get more bang for their buck. The business is also recognized for its understanding, as one customer received a full refund without having to ask. The experience is summarized as wonderful and amazing.
Five-star experience at Extra Space Storage in Charlotte! Clean facility and excellent customer service. They made my move effortless and even prorated my last month's rent when I moved out early. Highly recommend!
August 2026
Great experience with Mike very friendly and very professional and knowledgeable clean facilities
August 2026
Mike was a huge help when I decided to move some of my things into storage! Would definitely recommend!!
