O'Reilly Auto Parts in Dallas, NC, is part of a nationwide chain with over 6,000 stores that provides a wide range of auto parts, tools, and accessories. The store offers free services such as battery testing, wiper blade and bulb installation, and check engine light testing. Customers consistently praise the staff for being qualified, helpful, and courteous. The manager and employees are known for going out of their way to assist customers, whether it’s helping with battery exchanges, finding the right part, or providing extra guidance. Several reviews highlight the staff’s kindness, with one mentioning a young employee who worked hard to exchange a corroded battery and another describing a helpful employee who assisted with a mirror replacement. Customers appreciate the knowledgeable service, especially when troubleshooting issues like battery power or engine problems. The store is also appreciated for its good customer service, friendly atmosphere, and employees who show genuine care. O'Reilly Auto Parts emphasizes its commitment to helping customers get the job done right while saving money through ongoing deals, coupons, rebates, and loyalty rewards. Overall, the Dallas location is highly regarded for its helpful staff, quality service, and wide selection of parts and tools, making it a trusted place for automotive needs.
I came in Friday Dec 5th after lunchtime. My check engine light was on. The young lady that helped me was so nice and professional. I will definitely be back .
October 2025
I rolled in here on 5 cylinders - an ignition coil went out on my way to Dallas and the manager Sam helped me out and was so knowledgeable, he even helped me understand an issue I’ve been having with my car for years that nobody else had mentioned! He was so polite and helpful. Thank you!
August 2025
Customer service varies between employees but they are all mostly knowledgeable
