AT&T Store in Durham offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans tailored to various needs. Customers appreciate the excellent customer service at this location. Many reviews highlight the friendly and helpful staff, who take the time to assist with questions and provide detailed guidance. Associates like Sim and Alan are noted for their courtesy and efficiency, making processes like device exchanges and number transfers seamless experiences. Customers also commend staff members such as Alfredo, who demonstrate exceptional knowledge and go above and beyond to ensure satisfaction. Sha'mya is recognized for her patience and persistence in resolving technical issues, further enhancing the store's reputation for outstanding service. With a commitment to customer care, AT&T Store in Durham remains a trusted choice for those seeking reliable products and support in the telecommunications market.
Went in twice needing help with different things in my account and Alan and Victor solved everything without further issues. Thank you for a greay customer service!
May 2024
The sale staff was extremely helpful and polite and made sure i was taken care of
May 2024
This store is the best! Alan made my experience of transferring my number from one device to another a seamless experience. He deleted my personal information for me and taught me the process too. Alan was kind, efficient and super helpful. He even opened the door for me! Who says chivalry is dead? ? Alan is an asset!
