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“Got my shattered phone screen repaired in an hour with genuine OEM parts for ~$75 less than the next best offer in town. I discovered an issue with my selfie cam a few days later and had to make a flight the next afternoon, and they fixed it for me as soon as they opened for no charge. Excellent service and reasonable prices 👍”
“They were very helpful and fast. First, they said they would be able to fix within 1hr. . Took a little longer. I did come in at 6 pm and he was willing to stay late. Anyway, pick up phone next day, and everything work wonderfully. I'm very please.”
“Eric is an awesome guy..i needed a smart watch he directed me to another store called them and said a lady is coming.. i felt awesome the customer service he gave was amazing...He had alot of customers and he was alone multi tasks every problem while he was the only one there..thanks erick”
“I’ve been desperately trying to find a reasonable and affordable phone repair shop to fix my screen for weeks and coming across high quotes… but Fabian was super super nice and so helpful and gave me such a reasonable without breaking my pockets and I only waited 15 minutes! Thank you! Go to Fabian if you want a good price and quick wait :)”
“Staff was very kind and offered excellent customer service! My mom and I were in and out, she got a phone at a reasonable price and was very happy with it. The store attendant was very patient and is honestly a really good worker!”
“I Love this store, I drove from.other side of town just to come here it has the best service.
Look at google everyone loves it!
Great deals! And they speak spanish!”
“I’m not one to leave reviews but this one deserves one. I came in after dropping my iPad in the shower. I brought it in with no hope and the gentleman gave me a diagnosis. After changing a few things that were water-damaged I picked up my iPad and it looks brand new. He did an amazing job not only fixing my issue but was extremely nice and patient with me. I will be a forever customer!!! Apparently, they also have locations in Burlington, Greensboro, and Winston-Salem! Best phone repair company in town for sure!”
“Ana was so much help she helped me with a problem I had and she helped me resolve it , she was so lovely and patient with me I truly recommend this store and the service is truly amazing, I love this store so much !! I highly recommend it Ana thank you for all your help”
“I’ve been a AT&T customer for almost three years. I was in the corporate store on 15-501 one of the sales representatives in the store. His name is Eugene, he was absolutely exceptional! The world would definitely be a better place, with more kind and helpful people like him……”
10AM - 8PM
1720 Guess Rd Suite 50, Durham
Mobile Phones
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
“Ms.Milli is one of the best business owners you will find in Durham.
I came in with a Wireless question regarding the new Lifeline program with Simple Mobile. Milli assisted me with all of my questions and gave me the information I needed to sign up.
Milli also does Wireless sales, notary work, and more! Office Connection is a must visit business while in Durham!”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Android phone screen was very damaged. Phone Repair Zone is open on Sunday and provided exceptional service with reasonable prices. Phone is like new with no issues. Professional and patient with each customer. Store is also well stocked with accessories. Highly Recommended.”
“Great customer service! He was very kind and patient and made sure I was able to get my new phone at the price I was promised by total wireless!! Highly recommend ❤️”
“AT&T were great in providing quick efficient service and helping me and my daughter with the upgrades of our phones! Demarcus was fantastic from start to finish!”
“Lovely experience!! Thank you to the two employees there this past Saturday for assisting me with activating my phone. I had also met Doug on a previous day left with a warm welcoming impression. Everyone was kind, professional, and willing to be patient with me as I came in very upset from my experience at the North Pointe location. I appreciate their efforts and was more than happy to hear of their other products. 10/10 recommend coming to this location!”
10AM - 8PM
3600 N Duke St Ste D, Durham
Mobile Phones
“Maria was wonderful helping me. Very knowledgeable and very patient. When I come back I hope I see Maria. She answered all my questions and I was in and out. Thanks”
“Never been to a place like this before, but when my S22 Ultra phone screen cracked they handled it easily. I even called around to get prices and everywhere else told me they didn't have the part and it would be several days. These guys fixed my phone in under an hour!”
“Jacqueline was a great help today I walked in the store with questions about my bill and things that I didn’t understand about my phone and she was kind enough to help me with everything from now on this is the only boost mobile store I will be going to we need more people like her… She is kind!!!”
“The experience i had earlier today, Is Something i really appreciate as a woman that deals with ADHD the lady’s in here are patient and respectful. Very informative and positive. Thank you !”
“This is the best location in the Durham area in my opinion! They are always quick to help and honestly don't seem to mind my questions, I don't usually have to wait too long either. Definitely my go-to location!”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham
Mobile Phones
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
9AM - 8:30PM
1510 N Pointe Dr, Durham
Mobile Phones
“I had a fantastic experience at this T-Mobile and all credit goes to Leslie. She helped upgrade my phone/plan and also told me about in store promotions with Costco. Being a Costco member for so long, I had no idea I could get in store credit towards my purchases..Leslie made the experience stress free and it’s obvious she’s passionate about what she does. If you’re ever at this location, ask for Leslie. She’ll help you with whatever you need.”
“When I hold it hello to whom it may concern, my name is Helena Navasues and I'm here at the cricket store in Durham and I met your manager Brandyn Martin and I want to tell you it's been remarkable. This young man is so knowledgeable and so kind and he also has a lovely sense of humor so I really enjoyed meeting him. I'm very grateful to him for really fixing this very difficult problem. I was with another company and years ago was with you and I came back to you because you know, it was just terrible with the other company Is consumer cellular. Brandyn was able to work through all of the kinks that were because of consumer cellular. So I want to congratulate you for having such a great manager. Hes absolutely wonderful,”
“Good place, but customer service is not McDonald's strong points...22 minutes to get my order in and use my points before they expire and McDonald's Wi-Fi is out, probably never to see daylight again...”
“Edward and Luis were informed, professional and very patient. I walked in with an immediate emergency and they made a way for it to work eventhough it required additional effort. Greatful to you both ??# get a boost”
10AM - 8PM
4725B Apex Highway, NC-55, Durham
Mobile Phones
“Jorge Montes was the best! Great customer service, friendly with a smile the whole time. Helped us choose the best device for what we needed. Very happy customer right now”
10AM - 8PM
3713 Wake Forest Hwy, Durham
Mobile Phones
“Every time my daughter and I go in this store they always go above and beyond to help everyone. Even when it's very crowded they are very consistent, quick and very professional. Many kudos to Bryan and Wilmer.”
“Ms.Treonna is the BEST store manager is location had!!!! She's so patient and sweet! And a smile that will make you feel so warm inside THANK YOU Treonna You made my day much better when I came to you:)”
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“These are the BEST guys in the business. Incredibly friendly, transparent with what they're doing, and much better prices than Apple or Best Buy or whoever else. I initially went in to get my phone's battery fixed. After their fix (reconnecting the battery) stopped working, I came back the next week and they completely replaced the battery, deducting the initial repair cost from the battery replacement cost. Absolute professionals and amazing service.”