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“I couldn't have asked for better service! Fixed the broken screen on my Galaxy S22 Ultra. He was extremely personable, communicative, and efficient. Top-notch service for a great price. I HIGHLY recommend them.”
“Maria was the associate who helped me and she was absolutely lovely! She was so helpful and even checked to make sure my area would have good signal! She was polite and fast with her service and so incredibly kind to me and my one year old who was with me! Can't say enough about how helpful she was! Thank you?”
“My Samsung galaxi screen was replaced here anda My brother es iPhone 13 pro max screen and back glass they repaired it in 3 hours looks very new we like this cell phone eepair store .”
“This place is a Godsend!! She is located close to my home, always has what i need and is always in place to provide a service to me whether its mailing something or having something faxed!!”
“My phone screen was no longer responding to touch input, so I brought it to TCR. The technician was very upfront with what he thought needed to be done, how much it would cost, and how long it would take. And everything went just as he outlined, so I am very satisfied.”
“Husband had an old iPhone SE first generation, serves his purposes Apple Store no longer provides battery change out They encouraged an upgraded phone , bless their heart! This place had Apple battery and in 30 minutes and $75 walked out with his good old phoneAuto Acoustics next door recommended them”
“Great customer service. Went in to get iPhone fixed and took literally less then an hour. Got my number switches and carrier switched as well in no time. Great service great deals. Would definitely recommend.”
“Catherine has great customer service. I walked in she greeted me, most stores they don’t say anything. She trouble shouted my phone, got me a new SIM card. Got my service working again and I made it to work on time. Thanks Catherine”
“I had the greatest experience I've had in a while. Mike was top notch. He immediately greeted my wife and I and proceeded to help us. He was knowledgeable and very informative. The main was he made me feel welcome and continued working until getting our purchase completed. Thanks Mike and I would highly recommend him to all my family and friends.”
“Was really nice! I went to get my screen replaced, and was having other troubles after I got it fixed, so I took my phone back and it was promptly fixed again for me. Thank you guys so much! Definitely recommend”
11AM - 7PM
1720 Guess Rd Suite 50, Durham
Mobile Phones
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
10AM - 8PM
3600 N Duke St Ste D, Durham
Mobile Phones
“Visited on 5.31.24 and had a wonderful experience with the staff. It was the young lady's 2nd day and despite system issues she was very pleasant. She set up my phone and put on the screen protector to save me the trouble. My 1st visit was great and I will definitely recommend this location to anyone.”
“Joshua had so much patience with me, he took extra time and personalized my experience in the store. I’ve been a customer for years and I’ll continue to be because of Joshua’s attention to detail and world class customer service. Thanks Joshua!!!”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Great service! The staff was very helpful and knowledgeable. Helped me out with everything. It took more than an hour due to the long process but they were very helpful. Also gave me some "T-Mobile swag".”
“Working with SAMUEL M has been an absolute pleasure. He is professional and knowledgeable and also dedicated to providing top-notch service and support. The staff was great and answered all my questions. I was completely impressed with their professionalism and customer service. They took the time to understand my needs and provided fair pricing and value for money. I highly recommend this business. Thank you so much for the help, Samuel...!!”
“Salesperson in this store was very professional and kind. I wanted to get a new SIM card, but my phone was too old. Even though the store did not have the SIM card in stock, the salesperson identified a very good in store only promotion, and took a picture of the computer screen about the promotion so that I can show that in another store. I had a very bad experience with another Boost Mobile retail store on N. Buchanan Blvd. So, I'd stick to this store for my future in-store purchases.”
“Is rare to receive excellent customer service these days. The associate Deja too her time to ensue that I made the best decision for me when choosing a replacement phone.”
9:30AM - 8PM
3437 Hillsborough Rd #120, Durham
Mobile Phones
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
“I went out of my way to come to this store based on reviews. I was not disappointed. Ahmed was very knowledgeable and helped me get a better deal than what I was looking for. I recommend.”
9:30AM - 8PM
1418 Avondale Dr Ste 7A, Durham
Mobile Phones
“Hello I was taken care of by the Manager Jorge he was absolutely top notch in customer service care an how to set things up.I left the location in amaze and very pleased.he is very noligable and patience great choice for a msnagerLavern H”
“So there was some confusion about my payment as a new customer. So for that I'd like to apologize. Staff was very friendly on the day I opened the account and was very informative when I was trying to figure out my bill. For that I am thankful and very happy to be part of the Metro PCS family.”
“The best customer service ever, done by a young Hispanic lady. Her name is Yanithi. She answered all my questions and was very friendly. Also being bilingual is a plus! She explained everything to my grandfather in Spanish and was very patient. I also appreciated how clean the store was! Definitely recommend Yanithi. I’ve gone to other Metros and will drive to this location just for her.”
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“I had to replace the battery on my iPhone 6s last week and called the shop. They were very nice on the phone and said I could just walk in without an appointment. I went in the same day and was greeted by Michael who was very friendly and had my phone fixed in about an hour. My phone feels good as new now. Would definitely recommend 10/10!”