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“I’ve been desperately trying to find a reasonable and affordable phone repair shop to fix my screen for weeks and coming across high quotes… but Fabian was super super nice and so helpful and gave me such a reasonable without breaking my pockets and I only waited 15 minutes! Thank you! Go to Fabian if you want a good price and quick wait :)”
“Every time my daughter and I go in this store they always go above and beyond to help everyone. Even when it's very crowded they are very consistent, quick and very professional. Many kudos to Bryan and Wilmer.”
“I had a great experience at boost mobile with Ally and Sam both were incredibly helpful friendly and patient throughout the entire process, made everything easy to understand and went above and beyond to make sure I got exactly what I needed thank you”
“Ana was so much help she helped me with a problem I had and she helped me resolve it , she was so lovely and patient with me I truly recommend this store and the service is truly amazing, I love this store so much !! I highly recommend it Ana thank you for all your help”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Android phone screen was very damaged. Phone Repair Zone is open on Sunday and provided exceptional service with reasonable prices. Phone is like new with no issues. Professional and patient with each customer. Store is also well stocked with accessories. Highly Recommended.”
“I didn't personally shop here, but a friend of mine asked me to come with her to pay her phone bill. The store attendant was courteous and efficient. She was able to secure her spot in the queue and pay her bill in less than 30 minutes.”
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
“Just came through and left out with a steal, was going in prepared to spend 60 or more for a phone case and screen protector. Not really a picky guy and I was in need of something more sturdy than flashy; found an otter and screen protector for 37and some change. Totally worth it, plus I found out they can do custom design, even the embroidered ones by special order too. Don't know anybody in the triangle area doing it like that folks just putting it out there. If you haven't stopped by your missing out!”
“I went there today I lost my phone and met Jasmine she's was very helpful good customer service and very nice person she helped me get my service back up and going thanks jas 💪🏾
💯”
9:30AM - 8PM
1418 Avondale Dr Ste 7A, Durham
Mobile Phone Accessories
“I had lost my phone I come in the store and Jocelyn helped me with the best affordable option and she recommended me to put insurance so I don't have to pay full price for a phone again . The service was great I will keep coming to this store with Jocelyn”
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“Went to store located on hwy 55....
Let me tell ya'll Stephanie is an amazing representative for cricket wireless. She has amazing customer service, I have sent a few my people over to her and they have said the same thing. That Young Lady needs a Raise.
She took her time to make sure that we left satisfied. She did her thing !!!! 👏 we need more people like her.”
“Ezzeldin Izzy you are awesome and have great customer service and very patient and needs a raise and is very dependable he can help with anything I highly recommend him”
“When I hold it hello to whom it may concern, my name is Helena Navasues and I'm here at the cricket store in Durham and I met your manager Brandyn Martin and I want to tell you it's been remarkable. This young man is so knowledgeable and so kind and he also has a lovely sense of humor so I really enjoyed meeting him. I'm very grateful to him for really fixing this very difficult problem. I was with another company and years ago was with you and I came back to you because you know, it was just terrible with the other company Is consumer cellular. Brandyn was able to work through all of the kinks that were because of consumer cellular. So I want to congratulate you for having such a great manager. Hes absolutely wonderful,”
“Alexis is calm, patient, cool and took time to make sure all my needs were met on my new phone and my phone number was switched to boost mobile! Thank you Duke st!”
“Josh Drumm was an an incredible professional, knowledgeable, helpful and caring person. The attention and service we received from him and an employee in training Sophie were beyond excellent, truly outstanding. The experience I had with them ensures that I will be a loyal AT&T customer for life. I have rarely if ever had a better customer service experience. I am very grateful, and your company is fortunate to have them as employees.”
“At this ATT store, with the help of Ian and Shamya, I was able to accomplish everything I needed to do. These specialists were knowledgeable, professional, friendly, patient, and so helpful.”
“I was very impressed with the knowledge, efficiency and pleasant personality of Brett, one of the managers. They def know what they are doing when providing solutions. My best ever experience at one of these stores.”
“Amazing authorized retailer that was able to do everything the big official store can do but there was no line! I've waited for hours at the official store before! So glad I found the store. Friendly staff too! Sam was an absolute gem and rockstar.”
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“They were very helpful and fast. First, they said they would be able to fix within 1hr. . Took a little longer. I did come in at 6 pm and he was willing to stay late. Anyway, pick up phone next day, and everything work wonderfully. I'm very please.”