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“My Samsung galaxi screen was replaced here anda My brother es iPhone 13 pro max screen and back glass they repaired it in 3 hours looks very new we like this cell phone eepair store .”
“I had the greatest experience I've had in a while. Mike was top notch. He immediately greeted my wife and I and proceeded to help us. He was knowledgeable and very informative. The main was he made me feel welcome and continued working until getting our purchase completed. Thanks Mike and I would highly recommend him to all my family and friends.”
“Was really nice! I went to get my screen replaced, and was having other troubles after I got it fixed, so I took my phone back and it was promptly fixed again for me. Thank you guys so much! Definitely recommend”
“LaTavia assisted me. Amazing customer service and she help me solve an issue that other reps at a different location did not. She had patience, very knowledgeable and I’m glad she assisted me. Ask for if you go to Guess road. Thanks Cricket on Guess Road y’all the best!!!!”
“Visited on 5.31.24 and had a wonderful experience with the staff. It was the young lady's 2nd day and despite system issues she was very pleasant. She set up my phone and put on the screen protector to save me the trouble. My 1st visit was great and I will definitely recommend this location to anyone.”
“I had been a happy Cricket customer until ATT merger, when ATT destroyed 5 years worth of my info ( before tech routinely put everything on "the cloud". BUT Cricket kept its outstanding service, separate from ATT, and connectivity got even better (thanks to Matt which I hate but no longer has any hand in my actual phone and Cricket service). I had a first time bad ever experience at a different location (which is currently under reconfiguration).I am retired from 40 years career with a graduate degree and work that totally involved interaction with physicians, attorneys, community service planners, etc. In her area of expertise, Jailin Lisbeth is one of the most unknowledgeable professionals I have ever encountered. Her guidance as to what plan and phone would be best for my needs, combined with Cricket's continued technical excellence has me happier than I've ever been. I endured a miserable year battling with my Google Fi service, provided free by my son by adding me to his business account. Perhaps it's great for a million dollar assets company staffed by computer geniuses who trouble shoot the Google Fi horrors as easy as breathing. I prefer having few or NO TROUBLES TO SHOOT! Google Fi does whatever it wants, even when you're in the middle of an action and haven't hit any keys you haven't before. And you're left disabled to finish your task. My phone reception was so bad, if my calls weren't dropped the callers voice sounded like banjo picking, incomprehensible. Now I can go about my responsibilities free of rage meltdowns 3x/day.”
“Salesperson in this store was very professional and kind. I wanted to get a new SIM card, but my phone was too old. Even though the store did not have the SIM card in stock, the salesperson identified a very good in store only promotion, and took a picture of the computer screen about the promotion so that I can show that in another store. I had a very bad experience with another Boost Mobile retail store on N. Buchanan Blvd. So, I'd stick to this store for my future in-store purchases.”
“Working with SAMUEL M has been an absolute pleasure. He is professional and knowledgeable and also dedicated to providing top-notch service and support. The staff was great and answered all my questions. I was completely impressed with their professionalism and customer service. They took the time to understand my needs and provided fair pricing and value for money. I highly recommend this business. Thank you so much for the help, Samuel...!!”
“World class customer service from a wonderful bi-lingual gentleman who single handedly managed a store full of patrons with kindness, humor, and a grace that was a joy to witness on the day that I went to ask some questions about my screen protectors.
Good job Sir, well done”
“The service here was excellent, friendly and very helpful. They answered all my questions and the service was quick and sufficient. I had a very nice experience here.”
9:30AM - 8PM
1418 Avondale Dr Ste 7A, Durham
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“Hello I was taken care of by the Manager Jorge he was absolutely top notch in customer service care an how to set things up.I left the location in amaze and very pleased.he is very noligable and patience great choice for a msnagerLavern H”
“Is rare to receive excellent customer service these days. The associate Deja too her time to ensue that I made the best decision for me when choosing a replacement phone.”
“When I hold it hello to whom it may concern, my name is Helena Navasues and I'm here at the cricket store in Durham and I met your manager Brandyn Martin and I want to tell you it's been remarkable. This young man is so knowledgeable and so kind and he also has a lovely sense of humor so I really enjoyed meeting him. I'm very grateful to him for really fixing this very difficult problem. I was with another company and years ago was with you and I came back to you because you know, it was just terrible with the other company Is consumer cellular. Brandyn was able to work through all of the kinks that were because of consumer cellular. So I want to congratulate you for having such a great manager. Hes absolutely wonderful,”
“Ms.Treonna is the BEST store manager is location had!!!! She's so patient and sweet! And a smile that will make you feel so warm inside THANK YOU Treonna You made my day much better when I came to you:)”
“Went in twice needing help with different things in my account and Alan and Victor solved everything without further issues. Thank you for a greay customer service!”
“John did a great job setting us up for new cell service! He was polite, kind, fun to talk to and coordinated taking care of us with two other clients he had in the store during our visit. They have cornhole in the store, and huge tvs with a couch for entertainment while you wait (good for kids).”
“The staff there is totally different now, I understand the bad reviews from before but the people they have now are the best customer service I ever got in a cell phone store and very knowledgeable.”
“Jason Jones is one of the most helpful employees I've ever encountered in the cellphone business. I wanted to get some insurance for my new phone and my son's new Xbox, and Jason answered all my questions and helped me add the insurance onto my monthly payment. Jason is now the primary reason I decided to switch my family over to AT&T after we had been on T Mobile for the last 6 years.”
“The technician, Ty was very knowledgeable of the work that she was doing, she did a great multitask, and I wish I had a job, whereas I could have offered it to her”
“I must compliment both Rachel and Kaiela (spelling) for being awesome in running or operating this Boost Mobile store! Trust my saying that I am meticulous and I have critique skills without wanting to observe employees who interact with the public on a large scale. I.E., workers that perform and it'll probably show up if it's just a paycheck, and then there are employees who are naturals and perform right in front of my eyes mastering as Boost Mobile employees. I'm talking about being extremely knowledgeable answering questions, fixing, troubleshooting customer concerns AND these two multitask as they do what they do. People person's! I applaud that energy. Always real, always pleasant especially when they're in the Zone/handling it or doing what they do well. I've seen them at work and I give them big credit too, customers interrupting when they're with a customer. I couldn't do it. Being interrupted.So Corporate Headquarters, their Regional Manager down to District Manager level.......take notice. Just my opinion, these employees are making you money and as such must be VALUED! You heard!?”
“Happy…is the word that I describe for how I’m feeling today…I went to Cellfixx on Glenn School Rd and to my amazement I ran across four of the most amazing people who gave me the best service I must say I have ever had…very friendly and easy to talk to. So if you have a problem with your phone, iPhone or iPads no matter what it is these guys got you. I never thought I would be able to get my iPad fixed but today they did it and fast. Just watch out for the young lady…she got skills…you won’t leave empty handed…that I know first hand…and the guys got mad skills…you break- they fix and indeed they did just that…I’m so happy. Thanks guys I greatly appreciate you all ”
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“I couldn't have asked for better service! Fixed the broken screen on my Galaxy S22 Ultra. He was extremely personable, communicative, and efficient. Top-notch service for a great price. I HIGHLY recommend them.”