AutoZone in Durham, NC is a leading retailer of auto parts. Customers report great experiences with a helpful and knowledgeable team. Staff are described as extremely helpful, patient, kind, and super kind, providing outstanding customer service. They expertly help with selecting appropriate parts like batteries and even install them, cleaning corrosion from cables. The team is helpful in diagnosing issues and takes time to demonstrate how to use tools or complete tasks like changing a light bulb, ensuring customers understand. Many customers recommend this store, calling it the best location in Durham and stating they will be back.
Andrew changed my battery! He was nice ! Great Experience 10/10 !
March 2026
Needed a new battery quickly. They gave us multiple options to choose from, then installed the new battery and did a starter and alternator check, and had everything done in under 15 minutes. Carlos was helpful, efficient, and friendly.
March 2026
There's a lady named Yolanda that works at this store. She has helped me a couple times put in a brake light, using diagnostic tests, etc... She is always very helpful and very nice!
