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“My husband and I were in town for his chemotherapy treatments at Duke and staying at a local hotel when someone broke into our car, shattering the rear passenger-side window. We were supposed to drive four hours back to Virginia that day, with thunderstorms in the forecast, so traveling without a window would have been miserable.
I called Auto Glass Now at 9:00 a.m., and they had me scheduled for an 11:00 a.m. appointment. By 11:50 a.m., I was back on the road with a brand-new window installed.
The speed, professionalism, and kindness of the staff turned an incredibly stressful situation into one we could quickly put behind us. I truly can’t thank them enough for helping us get home safely. I would give them 10 stars if I could. Highly recommend!”
“My NEW car got rear-ended; only the second accident in over forty years! I had no idea of what to expect but Josh patiently explained the entire process and kept me informed throughout. Unparalleled service! I could not have asked for a better experience. I swear the car looks better than it did when I drove it home from the dealership!”
“Excellent company, and very transparent, and fair about pricing. A technician came first thing in the morning and replaced my cracked windshield in about 45 minutes. I highly recommended their services!”
“I have not but good experience with Gerber Collision and Glass. I’ve been using them for about 4 years now through my State Farm Insurance company and I’m satisfied. The receptionist Jessica is the best, very Courteous and professional.”
“I had such a wonderful experience with Gerber Collision & Glass! From start to finish, the staff was incredibly friendly, professional, and accommodating. They made the entire process as easy and stress-free as possible, kept me informed, and were always willing to answer any questions I had.
I especially want to recognize Nancy at the front desk. She was absolutely amazing! She was so kind, welcoming, patient, and helpful throughout the entire process. She truly went above and beyond to make sure I was taken care of and made an already stressful situation so much easier to deal with.
I really appreciate the level of customer service I received from Nancy and the entire team. It’s rare to come across a staff that makes you feel this valued and taken care of. I would absolutely recommend this Gerber Collision & Glass location to anyone needing repairs. Thank you all again for such a positive experience!”
“Randy was very knowledgeable, timely, and did a great job. He even wiped down my car and all the windows. He explained all he did and I was happy with the final result.”
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
“Best experience that I have had with a car place! They are so thorough with giving updates and providing me information to help make the process as smooth as possible. I am so grateful to have been able to have them for my car repair process!!”