Chase Bank
BanksHours:
216 NC-54, Durham NC 27713 Hours
About Chase Bank
Chase Bank offers a welcoming and positive banking experience, highlighted by friendly and helpful staff. Customers appreciate the clean and new facility, as well as convenient access to ATMs during after hours. Many reviews emphasize the staff's willingness to assist, with several customers noting that they received valuable guidance on banking products, including credit cards and savings advice. A young customer shared a particularly positive experience, mentioning a staff member who provided free advice about buying a house and even assisted with ATM usage. Other visitors also reported prompt service and a friendly atmosphere, making them feel comfortable and valued. Overall, Chase Bank is recognized for its attentive service and inviting environment, making it a preferred choice for many in the community.
Most Recent Reviews
May 2026
Thank you Ivan Ibarra Rodriguez for taking the time to really sit down and get to the bottom of my problem with me. Ivan took my concerns seriously and pushed to get to the bottom of the issue despite it taking 4 phone calls. This care for the customer experience is refreshing and I'll be back next time I face an issue.
April 2026
Nice people within the bank, but the A-Team is broken 60 to 70% of the time. Do better Chase.
April 2026
Used the atmosphere to make deposits mostly so nothing to really say here.
More Comments(27)
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