Fidelity Bank is a local, independent community bank based in North Carolina, serving customers since 1909. It focuses on putting customers first, offering products tailored to their needs rather than seeking to please shareholders. The bank provides competitive products and uses good technology to compete with larger banks. Customers appreciate the friendly and personal service from staff who treat them like family, addressing them by name. Staff members are knowledgeable, helpful, and make banking easy, whether opening accounts, depositing checks, or handling business needs. The Durham branch, along with others, is praised for its wonderful team, including Beth, Clarita, Stafford, Katie, Sonya, and Kate, who consistently deliver excellent service. Overall, Fidelity Bank is valued for its personalized approach, strong community focus, and commitment to supporting its customers with quality service and tailored banking solutions.
We use this bank for business IDEAL DAY PROGRAM and My my the staffs at this bank and I mean ALL staffs are awesome, they treat like a person and not a number they address you by your name I love that. Thank you🫶🫶🫶🫶
May 2024
Needed to open an account for a security deposit for a rental and Katie Murdock at Shannon Road made it so easy. It was my first time and she walked me through the whole process. She was knowledgeable and happy to help. Highly recommend!
February 2024
The Durham Branch is amazing. A huge shout-out to Beth, Clarita and Stafford along with Katie and Sonya. All are always wonderful to work with for our business needs.
