Fleet Feet Durham is a local running store that offers a wide selection of premium running shoes, clothes, and gear for runners, walkers, and everyone in between. The store has recently reopened with new safety protocols, including mandatory mask-wearing and an at-risk hour for customers. To ensure compliance with occupancy regulations, the store recommends booking an appointment before visiting. Customers have consistently praised the store's exceptional customer service. The staff, including Levi, Jason, and Mathew, are described as friendly, knowledgeable, and patient. They take the time to listen to customers' needs and provide personalized recommendations, including performing the Foot ID assessment to help match customers with the best shoes for their needs. Customers have appreciated the store's commitment to customer satisfaction, even going the extra mile to help them find the perfect shoes, including online options that may not be available in-store. The store's focus on customer support over profit has left a lasting impression on many customers, who feel a growing loyalty to the company. Overall, Fleet Feet Durham is a highly recommended running store that provides a pleasant and personalized shopping experience, with a dedicated staff that prioritizes customer satisfaction.
