Macy's is an iconic department store offering a first class selection of top fashion brands, housewares, gifts, and furniture. Great deals can be found, including in Macy's Backstage section. Customer service experiences vary; some employees provide excellent, impressive service, patiently handling complicated transactions. Other employees can be less than eager to assist. The store sometimes appears disorganized, with items misplaced. However, it maintains a good amount of traffic, and customers can discover unexpected items, encouraging them to give Macy's a try.
Good but limited options for the brands. Most of clothes are more expensive than other outlets
June 2025
Macy's is so disorganized in the back stage ...clothes on the floor..other items in wrong places..still was a good amount of traffic..I found a deal on salad forks..needed new ones.
July 2024
I shopped there. Everything looked good. Just only 1 staff at the checkout counter