Rack Room Shoes is a friendly and helpful store with a welcoming atmosphere. The staff are always willing to assist customers, whether it's helping find shoes or resolving issues like rewards accounts. Customers appreciate the quick and efficient service, such as a battery replacement done in just 15 minutes. The store is clean and well-maintained, making shopping comfortable. Employees are friendly and accommodating, even helping with small children or distracting them to make the shopping experience easier. Overall, Rack Room Shoes offers a positive shopping environment for those looking for shoes that are affordable and practical, with staff ready to assist as needed.
I had the BEST experience shopping here with my family. Ivey was so kind and professional and helped me find my perfect shoes! I will definitely be back to shop at THIS RACK ROOM AGAIN!
December 2025
Not a very big store. They have a lot of different shoes but some have limited sizes. Prices are comparable to other stores such as DSW.
October 2023
Always helpful, friendly staff. Needed a new battery for my truck. I bought and staff installed the battery. In and out within 15 minutes!
