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“I have taken my family's cars and trucks for repair 4 or 5 times over the decades, sometimes working through my insurance, occasionally when I paid out of pocket. I've never been disappointed. The estimates always seem fair, the work has been consistently outstanding and the repairs completed when they said they would be. I no longer even bother to get multiple quotes. I trust them completely. Besides, Doug and Russell have always been so very cordial that I have come to think of them as friends.”
“Best place to get work done on your vehicle.
Tommy is wonderful and very reasonable
Prices. I just had my side mirror replaced on my Kia, what a fabulous job he did
I highly recommend taking your cars there.
Before I went to Halls towing I went a few other places in Black Mountain. No comparison. I have lived in Black Mountain for 9 years. I finally have a place I can trust”
“Darrell with Rice’s went above and beyond to help me when I locked my keys in my car while volunteering in Asheville. One of the kindest gentlemen that I have ever met. If you need assistance, don’t hesitate to call Rice’s! I’m thankful there are still good people willing to help others. ????”
“I recently had an appointment scheduled to replace the CV axles on my Kia. When my car began experiencing unexpected issues a week prior, I contacted the shop to request an earlier assessment. They were able to accommodate my request and efficiently addressed both the axle replacement and replaced the oil, and their pricing was transparent and reasonable. The mechanic provided clear explanations of the issues and the work performed, ensuring I was well-informed throughout the process. Notably, I felt respected and valued as a customer, a refreshing change from previous experiences at other shops. I highly recommend this shop for their expertise and customer service.”
“I found some rare interior parts that I needed to restore my 1987 Jeep Comanche at this salvage yard, which happened to have an '87 like mine. Because of COVID, it took a couple of months for me to make the trip from Alabama, but it was well worth the seven-hour drive. The owner was very considerate of my commute, and when I finally made it up, he even remembered me inquiring about the truck on the phone from two months earlier. He was also true to the prices he quoted me on the phone. His staff was friendly and took pride in their work. I don't understand the negative comments about this business. I would give it 10 stars if I could.Service: Vehicle recycling”
“Chris was such a blessing. He came right over after his last call was a car fire but he came to help change my flat tire asap!We so appreciated his service. I would definitely give them a great rating and recommend this business!!Service: Tire change”
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“We had a very unusual situation where a semi tractor trailer mistakenly pulled into our very steep and narrow mountain driveway while attempting to deliver 5 thousand pounds of tile to our neighbor.
The truck driver was unable to back out of our driveway and called Dalton’s for help.
The two men from Dalton’s were very professional and careful not to cause any damage to our property.
They did an amazing job and we are very thankful to them.
Highly recommend!”