JCPenney is a large retailer that offers a wide selection of apparel, home furnishings, and beauty products. Since 1902, it has been providing customers with style, quality, and value. Customers can shop for kids’, men’s, and women’s clothing, as well as footwear, jewelry, and accessories. The store also features JCPenney Beauty, where shoppers find skincare, makeup, and beauty deals from brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The Fayetteville, NC location carries well-known brands such as Adidas and Levi's, along with private brands like Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, and Okie Dokie. Customers appreciate the effort the staff put in, especially during busy times like the week before Christmas, though some found the store chaotic during peak hours. Returns are generally straightforward, but some customers experienced confusion with the process and felt that cashiers could be more helpful. The store offers a variety of shoes, though some customers wish for better sizing options around the calf for boots. Staff members, including jewelry associates, are often professional and helpful, with some customers praising their kindness and knowledge. One employee's exceptional kindness and professionalism made a lasting impression, demonstrating that the store’s staff can go above and beyond to help customers in need. Overall, JCPenney provides a wide array of products and employs dedicated staff committed to good customer service.
Found exactly what I needed. I was looking for school uniforms for my 13 year old daughter. No one had adult sizes. Went here and got just what we needed. The sales associates were very friendly and most helpful.
July 2026
The manager and the staff are unlike any I’ve ever seen at any establishment !!! & I’ve been all over . Give em all a raise!!!
July 2026
Dr Shar is excellant. She is a new clinician there. She listens, responds and actually cares. It's a positive move forward for the practice.
