3108 Raeford Rd Suite 110, Fayetteville NC 28303
“My daughter has always had an incredibly difficult time finding shoes that are comfortable and work well for her. We finally decided to seek professional help and initially visited another store in the area. Unfortunately, our experience there left us feeling like the only solution they wanted to offer was a very expensive set of inserts. The entire experience felt more like a sales pitch than an effort to actually help her, so we were understandably a little wary when we decided to try Fleet Feet. Wow, we are SO grateful we did! From the moment we walked in, my daughter received the kind of help we had been looking for. For the first time in a long time, she actually felt confident about the shoe options she was given. Daniel took so much time and genuinely put in the effort to understand what she needed and help her find the right shoes. Daniel was incredibly pleasant, patient, knowledgeable, and welcoming. His customer service is truly superb. Honestly, it felt more like we were talking to a friend who genuinely wanted to help than a salesperson trying to make a sale. Even though the store was busy, we never once felt rushed or like he was trying to move on to the next customer. I cannot say enough about how grateful I am that we decided to walk into Fleet Feet, and even more grateful that we happened to work with Daniel. He completely changed our experience with shoe shopping. I wish every store had a Daniel! UPDATE: We went back the following week for another shoe recommendation and received the exact same amazing service from Daniel. He remembered my daughter and her needs and once again took the time to go through different options with her without ever making us feel rushed. We ended up ordering another pair because of his recommendation and the trust he had already earned with us. Thank you, Daniel, for being so wonderful at what you do and for making my daughter feel comfortable and confident in her choices. We will absolutely be back, and we’ll definitely be bringing other family members with us!”
1920 Skibo Rd Suite 101, Fayetteville NC 28314
“Libby helped me and my sister find the perfect mother of the bride dress for my niece’s wedding. She did not pressure us into purchasing a dress today to make the sale. Her kind and friendly personality is truly refreshing!”
214 Owen Dr, Fayetteville NC 28304
“They have the biggest selection of any store in town for quality shoes and sandals! But what really makes me want to speak up is how welcome we always feels and how great the customer service is EVERY TIME we go in.”
419 Cross Creek Mall STE TA13, Fayetteville NC 28303
“I go to this buckle quite frequently since I work in the mall as well, but yesterday I went in and was assisted by Kaitlin and Brian and they were amazing!! Kaitlin helped me with picking some things out for someone else and really devoted her time to me. Brian helped my younger cousin and helped him find the perfect shirt and cologne he was looking for!! Such an amazing and personable experience. They deserve many props and raises for their kindness and love for their jobs!!”
5540 Yadkin Rd, Fayetteville NC 28303
“Drea was so amazing, she was amazing to talk to and she was so helpful! I will 100% be coming back! I hope to see you again Drea thank you for your kindness and laughs! -Evelyn”
2800 Raeford Rd Ste 24 B, Fayetteville NC 28303
“Very cute store, that doesn’t feel overwhelming. Lots of toys that aren’t electronics, the prices are a little bit higher than big box stores but it is a small business. Bought a few travel toys and activity books. Plan on coming back. The customer service was on point.”
1934 Skibo Rd, Fayetteville NC 28314
“Very helpful and professional staff. 30 min we were able to get sized, recieved suggestions and checked out with a full outfit to suit our occasion. Im an absolute fan.”
120 Cross Creek Mall Spc TC12, Fayetteville NC 28303
“Staff is very friendly and welcoming. I’ve had the pleasure of being helped by Cameron twice. She is awesome! Gabe also is very helpful and great customer service.”
214 Owen Dr, Fayetteville NC 28304
“This place is not closed down, I just called for thier store hours on 12/2/2024, it's from 930a to 5p. This store is very good with children's shoes. Helped my daughter to walk when she was very bow legged at 11 months.”
5075 Morganton Road, Fayetteville NC 28314
“Once I found some shoes I liked in the right size, this place was great! The only problem I have is that I bought a pair of Skechers and the price on the box was $69.98 but rang up as $89.98! I only noticed because I checked the receipt when I got home!”
Northwood Shopping Center, 4735 Ramsey Street Spc D, Fayetteville NC 28311
“Love this shoe store, whenever they don't have what I'm looking for they always ask if I would like to have it ordered, with the option to ship to the store or my home. They also ask if I would like for them to call another location to see if they have what I'm looking for”
1800 Skibo Road Suite 208, Fayetteville NC 28303
“After having a disappointing experience at another boot store, I decided to stop by Boot Barn on Skibo Rd, and I’m so glad I did! They had a great selection of boots and shirts, and the staff was incredibly friendly and helpful. A special shoutout to Cal, who was absolutely wonderful! Cal was patient, helpful, and made shopping with an infant and toddler so much easier. It was such a refreshing experience to feel welcomed and appreciated as a customer. I came in looking for boots for my son and left happy with my purchases and with a much better experience overall. If you’re looking for boots, I definitely recommend Boot Barn on Skibo Rd! Great selection, great staff, and excellent customer service. Ask for Cal!”
419 Cross Creek Mall TD08, Fayetteville NC 28303
“Mia was so helpful today! I went in looking for a nice pair of shoes to go with a dress for a special occasion and she helped me with all of the other finishing touches too! Great experience!”
2704 Freedom Pkwy Drive, Fayetteville NC 28314
“Been here twice now (cause I typically order on the app) & honestly, I think I’ll start going back in-store to shop. The customer service team is absolutely wonderful. I also ended up getting the credit card the first time I went after finding out the clothes go up to size 14 in kids. Absolutely worth getting the credit card. But the team is so open to getting questions & before they provide any sort of misinformation (if asked a question that’s not common) they double check & give you the right answer. Also, totally saves me from paying shipping if I order through them for in-store pickup (they also offer shipping directly to house) but it’s just easier to do in store in case the item doesn’t meet my expectations. Overall, absolutely wonderful team & great place to shop! Edit: After reading the other reviews, there was zero discrimination against me & I’m also a POC. They greeted me both days, offered assistance, & even asked if i needed a basket. I understand all experiences are different, but mine has been great thus far!”
5075 Morganton Road Suite 2D, Fayetteville NC 28314
“Jayden helped me at this store today. Asked my name and remembered it while helping me select shoes. He gave me some exceptional options - and helped me pick a great color. In fact, because of his excellent customer service we bought four pairs of shoes. I bought two for myself - I would not have done so otherwise. I’ve been in several sketchers and have yet to buy myself a pair. This is an unassumingly large store - I won’t hesitate to come back and buy shoes here. Also - would be good to recognize Jayden and the young lady working there for excellent customer service.”
2065 Skibo Road Unit 1, Fayetteville NC 28314
“Staff was very friendly and able to order an item that they didn't have in store in the correct size, and ship it to our house for free. They also have some really good sales. Store was also clean and easily accessible!”
2720 Freedom Pkwy Drive, Fayetteville NC 28314
“Massive store with tons of selection. Lots of sizes available right below each display shoe. The best and easiest shoe shopping experience in the area. Online inventory is accurate so easy to check before you go.”
3308 Bragg Boulevard Ste 168, Fayetteville NC 28303
“Overall, good experience. Super clean on the inside. Definitely recommend a different location, It’s kind of off in the cut. I traveled almost 30 minutes and it was worth it. I’m a repeat shopper and the staff was helpful And not overbearing.”
419 Cross Creek Mall Ta16, Fayetteville NC 28303
“Went into the store for a online return. Brandie and Deja assisted me, and I was VERY pleased with their customer service. For that reason alone I will continue to shop with Champs. Thanks ladies!!! Really appreciate you both”
419 Cross Creek Mall Ste 408, Fayetteville NC 28303
“Melissa was very helpful! Found 2 great pairs of shoes! My kids always love the amazing selection that this store carries. The prices are always good and the staff is friendly and the store is kept clean.”
Cross Creek Plaza, 1800 Skibo Rd Ste 136, Fayetteville NC 28303
“Love love love this place! Have difficult time finding shoes that fit. They carry beautiful shoes in larger and wide sizes. If they don't have them in your size they will try and find them at other retailers. Definitely will be back.”
419 Cross Creek Mall, Fayetteville NC 28303
“Had a great experience today at his store. They help me get my son his spider man crocs. He has autism so Crocs are his favorite shoe. I explained this to lenora and jas! They were so patient and kind!”
Cape Fear Plaza Shopping Center, 342 N Eastern Blvd Ste 6, Fayetteville NC 28301
“I love this store. Employee by the name of Tristan is the best. He went above and beyond to help me find the right shoes for my daughter. So if you want good quality and customer service stop by. I guarantee you will not be disappointed.”
510 North McPherson Church Road, Fayetteville NC 28303
“Well priced Ariat cowboy boots for my little guy. Beautiful boots. Arrived ahead of schedule. Good communication on shipping. Some Amazon reviews were negative. I'm glad I didn't listen to them. Jack's Boots was great for me!”
419 Cross Creek Mall Suite 114, Fayetteville NC 28303
“The customer service I received from the team at this location was absolutely amazing. I was immediately asked as soon I walked-in if I needed assistance and they were very polite during the checkout process. Thanks for all you do Latracey, Courtney, and Keion.”
5941 Yadkin Road, Fayetteville NC 28303
“Friendly service and great work! You just can't ask for a better place place to have shoes repaired. I've taken 3 pair now and I'll never go anywhere else.”
3412 Ramsey St, Fayetteville NC 28311
“Been a while since I've been here. Andy and Shataria were a lifesaver this morning. Great service. Really appreciate it. Also glad they had wide options in stock”
419 Cross Creek Mall Suite 114, Fayetteville NC 28303
“Huge shoutout to Mitchell B. at Foot Locker! Even though the sneakers we wanted were sold out, he gave us an incredible in-store experience. He was super welcoming, knowledgeable, not overbearing at all, and helped us find a Nike Elite backpack for my son's back-to-school list instead. Excellent customer service—we'll definitely be back!”
2730 Bragg Blvd, Fayetteville NC 28303
“Customer service 10 stars Time in assisting me 10 stars Recommend 10/10 just on the customer service I experienced today. Overall experience 10/10”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
Read the post
