State Employees’ Credit Union is praised for its excellent customer service, with staff members like Antwon Johnson and Laqueshia Williams-Hopkins receiving special recognition for their helpfulness and efficiency. Customers appreciate the friendly and professional atmosphere, particularly at the Ramsey Street location, where the branch manager and other staff members are noted for their kindness and attentiveness. However, there have been some concerns about wait times and distractions with certain staff members, indicating room for improvement in service consistency. Overall, the credit union is well-regarded for its commitment to customer satisfaction.
Alex Parker, investment representative, has met with me several times. He has been very thorough and efficient. He has gone the extra mile. It has been a wonderful experience working with him.
May 2026
Overall just a great place to do financial business
