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“Its Always A Pleasure Going There Everyone Is Easy To Talk To. Always Willing To Answer Any Question Or Concern Without Been Upset Like Some Banks Do. Assist With Anything With The ATM Even Though They Are In Walmart They Truly Are A 5 Star Bank With Exceptional Customer Service”
“I had excellent interactions with this loan company. The staff was welcoming and cordial. They guided me through my challenging problem and offered a satisfactory conclusion.”
“My retail banker Tina Toulouse was so helpful from the moment I arrived to open up an account to the conclusion of our business. Which ended in me opening up a checking and savings account. I appreciate the wonderful customer service and recommend anyone looking to open up an account to come to the Ramsey Street location.”
“By far the best bank I have encountered . Been through them all. You get immediate attention . You talk to a live person when you call . Phone is answered in a few rings . You don’t have listen to Bot and make 12 different selections .
This will be my last and only bank .
You will definitely be missing out if you don’t visit them to see for yourself how banking should be.”
“Been banking with SECU for 20 years. Never had a problem with them. Rather you go to the branch or customer service, they are always friendly. Many options on savings, car loans etc. Branches are always clean and welcoming. Highly recommend SECU if you qualify.”
“Customer service is wonderful at the Spout Springs location. Great credit union. Moved my account here when my last bank closed. I followed a really great employee here, now the manager. Ms Sandy has great customer service and listens to all her customers needs. Highly recommend.”
“Locally owned credit union. Check here for great rates on a car loan. If you are military, dependent, or a military contractor as a civilian, you may be able to get a membership.”
“Amazing Customer Service! They handle any issues I have and help me with any and all of my needs. Ms. Linda and James are the best! Thanks for everything yall do!”
“Amazing credit union and the customer service was excellent. They helped me figure out an issue with my account and was very friendly. Highly recommend using Navy Fed”
“I had a wonderful experience with State Employees’ Credit Union! The service was professional, efficient, and genuinely welcoming from start to finish.
A special thank you to Fisher Torez for going above and beyond. Fisher was knowledgeable, patient, and took the time to clearly explain everything, making the entire process smooth and stress-free. It’s rare to find someone who truly cares about helping members and making sure all questions are answered thoroughly.
I highly recommend State Employees’ Credit Union to anyone looking for outstanding customer service and a team that truly values their members. Thank you again for such a positive experience!”
“It is always Nice when depositing my moneys. Both locations Raeford and Ramsey st locations are awesome. Very friendly and I can get in and get out and trusting all is well with my accounts.”
“Navy Federal is fantastic. They are so helpful and friendly each time I go there. They are the best They need to go to other banks and teach them how to ve nice as navy federal is”
“Had an issue with a large check which the Morganton Rd branch refused to help with, even suggesting actions they knew weren't in accordance with bank policy. Went to the yadkin Rd location and was helped by Glenda and Rahman. The difference was palpable and very rarely have I seen so much effort put into a solution, and I'm not even a bbt customer. These two should be commended for their outrageously effective, efficient and overall professional approach to help anyone in the building. The ambition and perseverance in these two absolutely amazed me. Thank you so much!”
“Shoutout to Antwon Johnson for his amazing customer service! He was extremely helpful and timely. Had to come back to sign paperwork and he recognized me as soon as I came in the door and was quick to help me get in and out!”
“I opened my very first bank account with FC in 2008. I have been with them since. They have always provided me with amazing customer service whether it be in person or via phone. I would highly recommend them to anyone!”
“We had outgrown our online bank and were referred here by our accountant. I'm so happy we chose Fidelity!
From the moment we walked in, to the moment we walked out with our accounts opened, it was nothing but a five-star experience! Clarence was absolutely amazing and his professionalism reassured us that we had made the right decision.
Definitely consider this bank of you're seeking a local, personalized banking experience!”
“Ms. Michelle was very kind, patient and eager to assistance me. I could tell she knew I was frustrated but we were able to get the job done. You can tell there’s love here due to the customer who already have a rapport who just stop by to speak. All employees were respectful and helpful”
“Walking into the bank and being greeted by all the friendly staff is what genuinely made me decide to switch to first horizon as my main bank. They truly bring a down home feel to a big city.”
“Ms. Bridgitte and Ms. Cleo are the nicest people! This is the only credit union location I come to. I have not had good experiences at the other locations. If you want nice people and friendly custer service go see Ms. Bridgitte or Ms. Cleo on Bastogne Dr.”
“I had the best experience here today. The assistant vice president Franklin was beyond helpful. He was so personable and helped me with everything I needed. He made the process of opening an account go so smoothly!”
“Was just there about three hours ago! The front desk greeter was so nice she greeted and assisted me promptly, I was in and out in no time the employees definitely work fast everyone was in and out, I’m also grateful for the employee that assisted me with getting my accounts back, everything was a smooth process I definitely recommend”
“Let me tell you about this branch! I came from out of state and was able to establish an account for my special needs son with no problem.
I came at a time that there was no one available to open up the account. When I spoke to the individual in charge (beautiful nails btw) he was able to assist me so my time would not be wasted. When I returned, he had already briefed the specialist on what i needed done.
The process was painless and it was quick. I appreciate this branch taking care of me at my time of need. You will not be disappointed going to this location. They will take care of your needs! Thank you again!”
“First Bank has truly set the bar high when it comes to community involvement and customer service. I recently had the pleasure of working with Branch Manager Maria Johnson and Banker Leasia Nelson, who went above and beyond to help establish my nonprofit's banking relationship. But they didn't stop there. They showed up to our event, assisted with securing a sponsorship, and played a crucial role in educating over 80 parents and youth about healthy money habits. Their efforts made the event a powerful experience, demonstrating First Bank's deep commitment to local community efforts. It's refreshing to see a bank that genuinely cares about its community and doesn't just treat clients like sales numbers. A huge thank you to First Bank for setting the standard and to Maria Johnson for her passion for our community. I am truly grateful.”
“Toby is the best! He always has a smile on his face and is ready to help. I asked him about a check scanner, and the next time I came in, he already had me set up to get things rolling. He also helped us open a different account that made our processes much smoother. He truly thinks ahead and makes things easy for his customers. It is a bit inconvenient not to have a drive-up window, but they more than make up for it with how helpful and friendly the staff is. Excellent customer service.”
“(Translated by Google) Thank you, Miss Vanesa Caballos, for being part of my achievements and for providing this service to our entire community. I invite the entire Latino community to be part of this great lccu institution, everything is easier to achieve with them. Many blessings(Original)Gracias srita.vanesa caballos x ser parte de mis logros x brindar ese servicio para toda nuestra comunidad. Los invito a toda la comunidad latina a ser parte de esta gran institución lccu todo es más sencillo de lograr con ellos .muchas bendiciones”
“Had a great experience with setting up my bank account. The staff are very professional. I was assisted by Aaron K. White he did amazing. Very professional, very helpful and just goes above and beyond. I definitely recommend going to Mr. White he won’t disappoint! ?”
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“Had a great experience, Ms Stephanie was extremely nice and helpful, she explained everything step by step to me and my boyfriend, and everyone should bank with them 1000/10 customer service”