8:30AM - 8:30PM
379 Dowdle Mountain Rd, Franklin10AM - 7PM
137 Commons Dr Spc A-4, Franklin“I'm giving them 6 stars. I had just the worst time with mint mobile and trying to get a phone operating. It was an absolute nightmare, don't go there. But that is another story. To remedy the situation I went back to my old friends at cricket. I was greeted immediately by Megan and said she would help me as soon as which she did. She was genuinely friendly and courteous. She explained clearly how all the deals worked. I got a new and much better phone for free. I got a plan where I get more data and pay less than I did before. She also gave me a discount on a hard case and tempered glass. I could not tell you that I've ever had a better customer experience then I did hear. Thank you Megan for all your help.”
9AM - 6PM
247 Sloan Rd, Franklin“Amazing service from technician Bryan on a very complex issue beyond his control. Superior customer service skills and technical knowledge. The company needs 10 more of him and I would strongly recommend him for a training or leadership role in any capacity.”
“A well managed and staffed Verizon store.The legend himself Justin DeVane took exceptional care of me and was an absolute whiz with all the details about the phones. Even told me ones to not buy which I believe to be good service.”