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February 2024 by Steve B
I have banked with Fidelity for over 30 years.I recently tried to deposit an annuity check from my mother's estate and was made to feel like a criminal for trying to deposit a check into my own savings account. I feel like this was very unnecessary and I have debated moving my money to another institution that would be greatful for my business. This is not the way to handle very good and long-term customers. I am very disappointed in the treatment I received.
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August 2023 by Jim Raymond
Always top tier service at the Sunset Plaza in Fuquay Varina. Always a smile and willingness to help. We left a large national bank and have never looked back! Love this team!
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August 2023 by Andrew Fish
Fidelity Bank Sunset Branch Fuquay Varina is by far the best business among any other financial institution in Wake County. The entire staff at Sunset gets all 5 stars in every phase of sales and customer service. Being a business owner I understand how the little things return the the most on both side of the business/customer relationships. It is a joy to visit MY BANK.
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March 2023 by Bryan Lee
The best staff ever
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December 2022 by Krista Abshure
As my husband was opening our new business Rosemary was fabulous to work with for our business loan! She was very responsive and attentive to our needs. It is a bonus that when we walk in they all are just so friendly and helpfull!! This is why everyone needs a small town bank.
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August 2021 by David C
I have never walked into a bank, welcomed and introduced to everybody the way I was by Marsha and Morgan. It honestly felt like we were being welcomed into a family. They were both beyond fantastic with getting me set up with a business account and credit card processing. I can't even begin to thank you ladies enough for everything!
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February 2021 by Kelly Quiring
We're extremely appreciative of the help, knowledge and guidance provided by the team at Fidelity through the process of multiple loans. Having previously tried through other, non-local banks, it became extremely apparent what a benefit it is to work with individuals directly in your community. We look forward to continuing our banking needs with them in the future.
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January 2021 by Melissa Flanagan
Last year I moved my law office accounts from a much larger regional bank to Fidelity Bank. From the moment I began working with Fidelity, I felt like I mattered and my business mattered. This was extremely lacking at my former bank. I have been impressed by the impeccable PERSONAL customer service I have received thus far. There is something to be said for doing business with a local bank. Thank you for the exemplary customer service, responsiveness, and your care in dealing with my business.
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October 2020 by Seven Utility Management Consultants
I reached out earlier this week about obtaining a new mortgage and Fidelity does not have the decency to even call me back!!
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May 2020 by Robert Gomez
Our go to bank for helping our clients. Excellent customer service and responsiveness.Highly recommended!!
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July 2019 by Sherwood Campbell
Excellent customer service. This branch goes beyond the call of duty to help all my business clients. Great relationship bank and bankers. Rosemary and Jessica are great from the commercial banking department.
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July 2019 by Taylor Alexander
The tellers are always nice and super helpful! I love banking with them! The best bank around.
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July 2019 by Emily Webb
I've always dreaded having to go to the bank but honestly, the employees at this branch are just incredible!! I need more of this type of atmosphere!! Great job guys!!
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July 2019 by Emett E Wisdom jr
I would highly recommend this bank to everyone. The ladies are the best !
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July 2019 by Rancia Rodgers
Great place to bank! Personal customer service is unsurpassed!
