Chase Bank
BanksHours:
52 Eagle Wing Way, Garner NC 27529 Hours
About Chase Bank
Chase Bank is a popular branch where the staff are generally pleasant, extremely helpful, super polite, and gracious. Associates walk customers through everything needed and provide great, efficient service. Specific employees are noted for incredible customer service, being patient, kind, empathetic, compassionate, considerate, understanding, informative, and soft. They handle matters with care, even providing items like coloring sheets or lollipops to enhance the visit. The branch can be busy, so making an appointment is recommended for smoother service. While some matters require scheduled meetings, the associates and management work diligently to assist. In urgent situations, they take matters in hand to complete account updates efficiently, turning a difficult visit into a five-star customer service experience. The bank also offers helpful tools for wealth and goal management through its app. Many customers report being pleased and recommend giving the bank a try, with some calling it their new favorite bank.
Most Recent Reviews
June 2026
Michelle Ramos saved the day for us!!! She helped us wire our funds needed for closing day AND updated my last name and email on my account within a half hour appointment. She is awesome!
June 2026
Mr. Todd is a very kind, helpful, patient, and knowledgeable professional! Highly recommend!
April 2026
You are not able to walk in and open an account. You have to make an appointments. There is no sign in sheet. I was confused when I walked in because I am familiar with different style banks that welcome walk-ins.
More Comments(58)
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- Garner, North Carolina