The Verizon store in Garner provides a positive experience for customers seeking mobile, 5G home internet, or business services. Customers appreciate the helpful and knowledgeable staff, who are quick to assist and resolve issues efficiently. Several reviews highlight the excellent customer service from employees like Lauryn, Mathew, Peter, Tim, and Patrick Fields, who go above and beyond to help with phone upgrades, account problems, and technical support. Customers have praised the staff for their patience, professionalism, and dedication, often spending extra time to ensure issues are fully resolved. The store is also commended for its management, particularly the store manager, who is credited with running a well-organized and effective team. Many customers mention that they received support even for longstanding issues, and some have experienced a smoother process compared to other locations or online support. The store offers various convenient options for online orders, including in-store pickup, same-day delivery, and free 2-day shipping, making it easy for customers to get what they need quickly. Overall, the Garner Verizon store is highly recommended for its helpful staff, quick service, and commitment to customer satisfaction, making it a reliable choice for both new and existing Verizon customers.
A great big thank you to Tim. He was very patient and took the time to explain everything. I was able to get a line back active and the MiFi I needed. Thanks again Tim! I greatly appreciate you.
June 2024
If you have any problems or need help with anything, I recommend this location. The employees here are very helpful & know exactly what they’re doing. I wanna give a special thanks to Lauryn & Mathew though , they got me in & out in no time. I appreciate yall lol.
April 2024
Always a great service from employees. They are prompt and courteous.
