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8:30AM - 8:30PM
1249 US-70, Garner
Mobile Phones
“Julius and Micha are very professional knowledgeable and helpful. I went to a different Verizon store first got a phone but they had absolutely no accessories for me to protect my phone. stopped at this location and they had all the accessories I needed also got me a deal that was missed by the first store for more memory. Wish I had just gone to this store first and saved myself time.”
“Called in because I needed new WiFi. Spoke to JD over the phone and he told me to go ahead and come in. He had the transaction done and my new equipment in hand in about 10-15 min. Highly recommend JD”
7:30AM - 3:30PM
111 W Main St, Garner
Mobile Phones
“I had a busted iPhone Xs screen. I thought it was a goner. But Jorge is a really nice guy and does great work. It's perfect now. Thank you Jorge!
I needed to repair the screen of my iPhone XS. Jorge is a very good person, and now my cell phone is perfect. Thanks a lot!”
“My recent experience here was amazing! Alexus helped me with getting my account up and running without any difficulties. I would highly recommend coming to this store!”
“Adrian handled my needs in the most courteous and professional way. He was so respectful and very knowledgeable in handling my needs. Every agent was nice and polite and positive and so ready to help in any way. Will revisit the T-Mobile Experience Store for all future needs.”
“Very nice experience today with the sales rep gentleman. He was attentive informative patient and very kind with helping me switch over today ! Great customer service”
“Just replaced my wife's phone, and the customer service here was excellent. Isaiah was very patient and thoroughly explained everything. Could not ask for better service.”
“Richard was very helpful with replacing a sim card for a lost phone. He also helped us find the best plan for our family and to select a needed phone upgrade. He was very patient in reaching out to Verizon support to resolve our complex situation. We greatly appreciate Richard's great customer service and determination to assist us.”
“Because I signed up for Spectrum Internet, the company offered me a free 12 month mobile line. I initially wanted to add it to my existing Verizon Pixel as an additional work number, but I had given Spectrum the wrong SIM slot when signing up. Juan was very patient & knowledgeable when answering all of my questions and allowed me to troubleshoot with Spectrum & Verizon while he helped other customers, checking in that I was making progress. I was given all my options and chose to trade in another phone for a Galaxy as my work phone. LaMont helped me move over my data to the new phone, and they both made the whole process so easy! Thanks for making the experience as painless as possible and providing service with a smile! :)”
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“Y'all Tina ROCKS. She helped me fix my data issues, helped me save some money on my phone plan, and all in all is super personable. Best experience I've had at a phone store yet, 10/10
EDIT: plot twist, in the end this move actually cost me MORE MONEY that Cole (also at this store) finally got fixed for me, after every other evil Verizon person said it was impossible. Shout-out to Cole, the only good one!
Catch me in the streets, Tina”