“Adrian handled my needs in the most courteous and professional way. He was so respectful and very knowledgeable in handling my needs. Every agent was nice and polite and positive and so ready to help in any way. Will revisit the T-Mobile Experience Store for all future needs.”
“Richard was very helpful with replacing a sim card for a lost phone. He also helped us find the best plan for our family and to select a needed phone upgrade. He was very patient in reaching out to Verizon support to resolve our complex situation. We greatly appreciate Richard's great customer service and determination to assist us.”
“Because I signed up for Spectrum Internet, the company offered me a free 12 month mobile line. I initially wanted to add it to my existing Verizon Pixel as an additional work number, but I had given Spectrum the wrong SIM slot when signing up. Juan was very patient & knowledgeable when answering all of my questions and allowed me to troubleshoot with Spectrum & Verizon while he helped other customers, checking in that I was making progress. I was given all my options and chose to trade in another phone for a Galaxy as my work phone. LaMont helped me move over my data to the new phone, and they both made the whole process so easy! Thanks for making the experience as painless as possible and providing service with a smile! :)”
“Just replaced my wife's phone, and the customer service here was excellent. Isaiah was very patient and thoroughly explained everything. Could not ask for better service.”
“My recent experience here was amazing! Alexus helped me with getting my account up and running without any difficulties. I would highly recommend coming to this store!”