State Employees’ Credit Union is described by members as the best credit union. Reviews highlight a specific branch on Cox Road, noting the staff from the phone answerer to the customer service people are the best. They are consistently very helpful and treat members with respect. Members love working with the credit union, citing especially awesome and smooth experiences, particularly with mortgage processes. Staff are noted for being super patient, consistent, and dedicated, responding right away to questions and concerns. They provide quick service, handle changes easily, and help members through stressful processes. The credit union has members who have been with them for over 15 years. The Member Services Support Center notes high call volumes and encourages using automated services first.
I found out that when you get a loan there's no late payment and that you can actually take two of your payments and roll them to the end of the year every 12 months no I didn't need to do that but that is incredible option
March 2025
The customer service was friendly, professional, quick and easy.
May 2024
Quick in and quick out! The employees here are very efficient and very courteous. A very fine place to do your banking!
