LabCorp is a global life sciences and healthcare company focused on improving health and lives through medical testing. Its Patient Service Centers offer routine testing and recommended screenings, with appointments available and walk-ins welcome. Results are provided through a patient portal. Customer experiences at this location vary. Several reviews highlight efficient, kind, and caring staff who are helpful and move people through quickly, even accommodating special needs with patience. Many describe a smooth process with short wait times for walk-ins and friendly, conversational phlebotomists who put patients at ease during blood draws. However, other reviews point to inconsistent customer service and wait times. Some customers experience delays, even with appointments, and find the front desk staff to be lacking in courtesy and efficiency. While the phlebotomists in the back are often noted as personable and friendly, the overall service can be perceived as terrible by some long-term users, who advise being prepared to wait. The location is considered convenient by many.
Had an awesome experience! Didn’t have an appointment, came on a Friday after lunch, was in and out in less than 15 minutes max! No complaints! Staff was super friendly!
May 2026
A good experience yesterday at Gastonia facility: short wait time, staff was cordial and expedient.
April 2026
Atmosphere Great and it is clean. The staff are friendly and courteous, gentle to the touch while extracting the blood. Pleasantly polite as well. Excellent experience how there you'll see for yourself.
