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“Eliza was very helpful, from the time we walked in the door until the time we left. She was so kind and was very knowledgeable on the different types of mattresses and what they offered. Would def buy a mattress from her again!
No interest for 72 months was also a big bonus too!!!!”
10AM - 7PM
1467B E Franklin Blvd, Gastonia
Mattress Stores
“The person who helped us was Kayla, and we couldn't have asked for a better person. She was super helpful, friendly, and always had a great attitude, even though she was alone on a Saturday with customers to attend to, selling our sofa and loading it onto the truck.”
“I haven't been to Kimbrell's Furniture store in over 30 years. however I decided to go in because I was looking for a couch and soon as I entered someone right away acknowledge my present with a very kind and cheerful voice as I made my selection I was then proceeded to give the necessary information that was needed the staff was so patient pleasant and kind in which is hard to receive great customer service nowadays but I was truly impressed I want to particularly thank Angela Camp for her kind gentle and pleasant smile. I love the atmosphere it was so calming and relaxing. I will share this experience with my friends.”
“Best sales experience I’ve had to the best of my recollection. Christian was professional, thorough, funny, patient and engaging. Keep up the great work Christian!”
“Definitely give this place a look when shopping for furniture. My wife and I went to 15 furniture stores between Boone and Charlotte. We purchased a couch that no other store carried and at a great price. The staff is very friendly and ready to answer any questions. I highly recommend this furniture store.
Purchased: Triple Power Sofa that also featured heat and massage. Will go back for future furniture purchases!”
“I want to tell you how extremely happy we are that Josh and Robert helped us to pick the perfect sleep number bed. Josh literally went step by step through the store answering ALL the questions we had - there was NO high pressure sales at all and we never felt pressured into spending more than we wanted. This was wonderful as I HATE high pressure sales and salespeople. I would highly recommend for anyone wanting a better nights sleep to go to the Gastonia NC store and see Josh and Robert.”
“Very pleased with the customer service we received. We are replacing our former Original Mattress after it became too soft after us using it for 18 years. We have no complaints. It has been the best mattress we have ever had.”
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“I walked into Mattress Firm in excruciating pain but this was the 1st day of being able to get out, especially to pick out a mattress and I truly needed a new one!! I explained to Adam about my situation. He was able to pull up when we bought our last mattress!!! Then he was able to pick out a total of three for me to try. He took the time to explain the characteristics of each one and how they could hopefully help with my back!! I am certain he could have shown me more than the three but I honestly needed to pick one and be on way back home!!! He was very patient with me and that definitely was a plus!!! I left there being thankful for Adams' expertise and knowledge and so glad I went to that particular store!!! Thank you again, Adam!!”