Pep Boys provides auto service and tire work with a focus on keeping customers safely on the road. Many reviewers report amazing experiences with great customer service, describing the staff as polite, honest, patient, and nice. One customer noted the technicians handled a difficult job with ease and very quickly, while another felt so positive they would have the team over for a cookout and trust them with their vehicle. The business offers later appointment times and will check a vehicle right away if needed. However, some experiences vary. One reviewer found the service slower than quoted, resulting in a wait three hours long for a shorter job, and felt the price was high. Despite this, the overall sentiment highlights professional, reliable service from certified technicians for tires, oil changes, and repairs.
This Pep Boys has my patronage for as long as I have a car. The staff and mechanics are amazing and always go above and beyond in my experience. If you need a mechanic that is going to treat you as a human and remain professional this is the place.
July 2026
I can in for a car inception, close to closing time and Jaylen was professional and very helpful.
July 2026
Jalen at Pep Boys did an excellent job on my vehicle. He was professional, knowledgeable, and took the time to explain the work that needed to be done. The service was completed efficiently, and my car is running great..