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“I bought a torque wrench, extension, and spark plug socket on May 22, 2026 from Joshua B. I asked specifically what the return policy was and if I could return the tools if they didn't work or fit right. The associate told me I had 45 days to return the tools from date of purchase. The torque wrench was a 1/2 in. drive, the extension and spark plug socket are 3/8 in. drive. I was told today they wouldn't accept the return even with the receipt, and the tools were clearly unused with the tags still on them. It's a fix that could be so simple, but, now I'm stuck with tools I can't use. I'm already having a difficult time with vehicle repairs. I ordered ignition coils and spark plugs from another place, and they shorted me 4 spark plugs. I needed 6 and got 2. So, I had to buy 6 spark plugs here after they already did me dirty. It's enough to piss anyone off. This isn't good for business.
UPDATE: The store manager did contact me and these issues were resolved. I'll be happy to continue doing business here.”
“The New Store Manager Ronnie went above and beyond his job and Delivered The Rotor I needed for my Car. Much Appreciated for a Store Manager to do this for a Customer. Thanks again”
“I love this body shop! They always do excellent work for me, and they went above and beyond this time! I went to them to have my A pillar replaced (the piece that runs along the side of the windshield), and I had recently had my windshield replaced. The tape Safelite used on the windshield had gotten baked onto my car. These guys got the tape off and didn't even mention they had fixed it for me before I left, letting it be an awesome surprise! Thanks so much, Haas boys! ?”
“Best parts store in town. Manager Lance there will bend over backwards to help and save you money! Just an hour ago he helped me diagnose a problem for over an hour and saved me hundreds!”
“I ordered tires on walmart.com and had them installed here. Booked the appointment online when I ordered the tires. Everything went very smoothly. I was in and out in a little over an hour. While I was there I saw several people walk in with no appointment and becoming frustrated when told the wait time would be 2 or 3 hrs for an oil change. This service center is open 7 days a week, 12 hrs a day. I highly recommend booking an appointment at a time that works for you instead of expecting to just walk in and have service performed while you shop or something.”
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“I knew CBW was the right place to go from the moment I called them on the phone. They were entirely sweet and helpful. Very up front about the time it would take. Once they were ready for my car, the repairs happened much faster than I expected. They even took the time to clean it. It looks grwat and I'm so happy with every aspect of service!”