Firestone Complete Auto Care in Greensboro, NC has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers generally appreciate the friendly staff and the excellent customer service provided by the team. Many reviews highlight the quick and detailed assistance, especially during tire emergencies, where the staff efficiently get customers back on the road. The manager and crew are often praised for their professionalism and helpfulness, with specific mention of employees who go above and beyond to make the experience positive. However, some customers have experienced issues with the quality of repairs, such as a wheel well assembly not being reassembled properly after a headlamp replacement, leading to concerns about potential damage and costs. Long wait times are also noted, whether for appointments or walk-in visits, with some customers waiting over two hours for basic services like tire checks. While the location is recommended for reliable and affordable auto care, these delays and occasional service concerns may affect the overall experience. Overall, Firestone Complete Auto Care is recognized for friendly service and quick emergency help, making it a trusted choice for many local vehicle owners.
Char, was very friendly and knowledgeable. I came there because of an issue with my tire that was identified quickly and efficiently. The tire pricing was comparable to Walmart where I usually get my tires from.
