JCPenney is a large retailer offering apparel, home furnishings, and beauty products. Reviews note reasonable prices, a clean and well-organized store, and great customer service with helpful staff. There is a wide range of merchandise, including good quality holiday items and sales. However, some customers report difficulties, such as a slowly improving big and tall section and sometimes having trouble finding salespeople at the jewelry counter or checkout, which can lead to long waits. Overall, it provides good value but service availability can be inconsistent.
We visited the Four Seasons Mall in Greensboro, NC. There are a lot of stores in this mall. JC Penny has the floors but ready to navigate. The sales persons were helpful and frequently asked if we needed help. I would recommend the mall and store to anyone.
July 2026
My husband and I recently went in to look at push presents/ a wedding ring upgrade. Claire, Caren and Maya were all amazing and so helpful! I can’t say enough good things about them. They were all so sweet and so knowledgeable. We will definitely be returning in the future!
June 2026
Shanita was very helpful and helped us a bunch. We purchased more than we expected thanks to her knowledge.
