Rack Room Shoes is a trusted footwear retailer offering quality shoes for men, women, and children at value prices. It provides a wide variety of nationally recognized and exclusive brands in athletic, comfort, dress, and casual styles. The store is a great place to shop for family shoes, with any size, different styles and colors, special occasion shoes, and fun shoes. Prices are affordable and the atmosphere is comfortable. Customers note there is a huge selection of name brand shoes, leading to a sensory overload from so many choices. There are almost always specials and they typically have what you are looking for. However, experiences with staff assistance can vary. Some customers report being greeted and receiving great help, while others have encountered employees not offering assistance, requiring the customer to call out for someone. Despite this, many are able to find what they need and take advantage of promotions like buy one get one free, ultimately leaving with nice looking footwear.
From now on when I need new shoes, this is the place I will be going to thanks to Diane. She sold me with the smile and great customer service. This place is the best!
August 2024
Amazing customer service from Melvin! Super nice and will point you to the right direction for good deals!
May 2024
Found why I was looking for after going to a few stores in the mall and Camille at the front helped me lace them up and was really great to work with
