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9AM - 9PM
15010 US-17, Hampstead
Mobile Phones
“I brought my daughter’s iPad to Payless Wireless after the charging port broke, and Joseph delivered absolutely outstanding service. He diagnosed the issue immediately, fixed it with impressive speed, and had me out the door with a fully working iPad in no time. My daughter was thrilled to have her device back, and I was genuinely blown away by how efficient and friendly the entire experience was. Joseph was kind, knowledgeable, and clearly takes pride in his work. While I hope we don’t have another iPad mishap anytime soon, I know exactly where we’ll be going if we do — Payless Wireless is the place to trust.”
“The woman who helped me was well informed, well mannered, and egar to fix my issue. Not a fan of online support but this store knows what they're doing and kept a customer. Thank you!”
“The young man who helped me was perfect. I had been having trouble with my phone and tried to upgrade on my end using my app- and not even the person I was chatting with was able to help.
So I decided to walk into the store where I upgraded and got my new phone all set up”
“Josh did an outstanding job helping my fiancée and me set up our new phones. He took the time to clearly explain how to use our services and perks so we can get the most out of our new plan. He even went above and beyond by using part of his lunch break to make sure our phones were transferred quickly so I could get back to work. His professionalism, patience, and customer care really stood out—he absolutely deserves recognition (and even a raise!).”
“Ahhhhh-MAY-zingggg!
First off, Demar Gracie is one of the best sales reps I have ever encountered. Not only did he make my phone buying experience amazing, he continued to go above and beyond months after the transaction was complete.
Demar is honest, genuine, patient, knowledgeable, friendly, helpful, and most importantly a man of his word.
Also, the Verizon store at Mayfaire is clean and exceptionally well run by David Hofe. All the staff are friendly and their customer service is top notch from the time you enter the building until you leave.
If you are looking for a new phone, Internet, tablet, smart watch, or just want to entertain switching carriers-I highly reccomend Demar and this Verizon location.”
“James at the Mayfair Spectrum location is a high performer. Excellent customer service skills, very knowledgeable about products, plans and services offered. Easiest mobile phone & plan purchase process I’ve experienced in decades! Pleasure encountering him. The store manager is a pleasure as well.”
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“Everyone in this store has been amazing and super respectful and helpful with every issue we have had my husband and I have been proud customers for over 4 years now and we feel like family every time we walk in the door thank you to everyone at the branch for making our times there memorable simple and affordable!”