Cell Phone Stores in Wilmington, NC

29 locations found near Wilmington

“The Management and staff at the South Blvd store were absolutely fabulous. Very very helpful and so very understanding! I was a frustrated customer walking in but now a Happy customer walking out! I would highly recommend that Boost Store. Thank you so much to you all!!”

4.9 Superb159 Reviews

“My phone screen randomly turned black with a green line down the middle with having no known cause. Took it in to CPR and Eli was working. He was so nice and professional and had my screen fixed in about an hour and a half! Definitely recommend this place. Thank you Eli”

4.7 Superb333 Reviews

“Great selection of cases for iPhone and great prices. King and Herman are always super nice and helpful. The fixed my iPad in 5 minutes and helped my mom with her phone case. Definitely recommend ??”

4.8 Superb145 Reviews

“Audrena was over the top helpful yesterday. She stayed after her quitting time to assist in getting our new mobile phone to work. We had the phone sent to the Monkey Junction store. Audrena never gave up and finally got it to send and receive calls. We are so grateful for all she did. Thank you Audrena, you are a lifesaver!”

4.7 Superb193 Reviews

“Been looking for a upgrade for my girlfriends phone and to lower my bill as a Verizon customer since 1995. T Mobile has been pursuing us aggressively with better plans, phones, etc....

Long story short I met Chase several years ago and we went to see him this weekend and did not disappoint. He got my girlfriend a good deal on a new phone and lowered both of our monthly bills.
Chase is a master of his craft and no high sales pressure, just good customer service. We appreciate you Chase and also Rynell for assisting and saving us time, while Chase was busy with other people.
Thank you guys we will be back m”

4.6 Superb215 Reviews

“I want to let everyone know that this store is the absolute best when it comes to customer service. I’ve been with Boost Mobile for 13 years and have stepped into numerous locations. However, this one is just so much different. They go above and beyond to help you understand and always tries to get you the best deal they can. The manager CJ is always multitasking and his group of employees are on the same track to do the same. You can tell he is close with them. I stayed in the store for over two hours, but it wasn’t because they were taking long. It was because I was asking questions and not once did any of them make me feel like I was a bother. Y’all fellas keep up the good work and one day you three need to teach me some Spanish. thanks again, fellas.”

4.7 Superb128 Reviews

“I brought my daughter’s iPad to Payless Wireless after the charging port broke, and Joseph delivered absolutely outstanding service. He diagnosed the issue immediately, fixed it with impressive speed, and had me out the door with a fully working iPad in no time. My daughter was thrilled to have her device back, and I was genuinely blown away by how efficient and friendly the entire experience was. Joseph was kind, knowledgeable, and clearly takes pride in his work. While I hope we don’t have another iPad mishap anytime soon, I know exactly where we’ll be going if we do — Payless Wireless is the place to trust.”

4.8 Superb81 Reviews

“The store manager Chelsea did an outstanding job helping me pick out which phone best suited my wife and I. We just moved here from Louisiana and she made the process so smooth when we decided to change companies from Verizon. We walked out with great phones, a great deal, and immaculate customer service. 10/10 if you are in need of someone who cares about your needs and not just selling you a product definitely go see her.”

4.6 Superb82 Reviews

“The woman who helped me was well informed, well mannered, and egar to fix my issue. Not a fan of online support but this store knows what they're doing and kept a customer. Thank you!”

4.7 Superb48 Reviews

“My experience here was amazing! I just found out the difference between a corporate store and an authorized dealer, and I had so many problems trying to transfer a number, which really shouldn’t have been an issue. Alejandro, who works there, took the time to help me and successfully get my number transferred. I honestly really enjoyed my experience, and everyone there was super helpful!”

4.3 Superb214 Reviews

“On vacation and having phone problems. We went to Verizon and worked with Valerie. She was superb, knows her stuff and we were very pleased. If you have problems go see Valerie at Verizon in Wilmington.”

4.3 Superb190 Reviews

“The young man who helped me was perfect. I had been having trouble with my phone and tried to upgrade on my end using my app- and not even the person I was chatting with was able to help.
So I decided to walk into the store where I upgraded and got my new phone all set up”

4.3 Superb161 Reviews

“I had trouble with my new number and the associate helped me fix the problem. New sim card needed. Glad I went to this store . They will be here when T-Mobile takes over as well. Just so people know.”

4.7 Superb45 Reviews

“Each time I've visited Boost Mobile's 17th Street location, whether to get help with a problem or to get an upgrade, the service has been great, especially when I've been assisted by Lexi, the store manager.
Lexi acknowledged my presence as soon as I entered the store. Then, while completing a task for another customer, took my information and assured me my wait wouldn't be much longer. It wasn't.
Finally, she very quickly helped me find the phone I needed at the price I requested.
I appreciated Lexi's competence and great attitude. Customer service like I received from Lexi will ensure that I remain a Boost Mobile customer.”

4.4 Superb73 Reviews

“The assistance we received from Layla at the Oleander AT&T was excellent: prompt, accurate, and provided us with everything we had hoped to receive. We will return to this AT&T again!”

4.2 Good148 Reviews

“I had the pleasure of working with Zander to switch my service from Verizon to T-Mobile. He's very knowledgeable and friendly and made for a good experience.”

4.5 Superb11 Reviews

“Came in with a water damaged screen that could not turn on. I took it to Danny and he seamlessly fixed it in 2 hours. Phone was as good as new! He fitted my new case for me, showed me the updates on the phone, and was very kind and polite! His shop is very calming and a wonderful atmosphere. This is the best phone repair I have ever had. 10/10 would recommend!!”

5 Superb11 Reviews

“Ozzy greeted me at the door and went above and beyond to ensure all my questions and services were met. He was kind patient and got the job done! I will definitely be back!”

4.1 Good245 Reviews

“Josh did an outstanding job helping my fiancée and me set up our new phones. He took the time to clearly explain how to use our services and perks so we can get the most out of our new plan. He even went above and beyond by using part of his lunch break to make sure our phones were transferred quickly so I could get back to work. His professionalism, patience, and customer care really stood out—he absolutely deserves recognition (and even a raise!).”

4.1 Good82 Reviews

“I went there today and couldn't be more pleased. The young man name is RJ and he helped me out so much. My experience was wonderful. He took he time to make sure everything was good. If you go there ,I suggest asking for RJ.”

4 Good47 Reviews

“The handsome young man was very helpful and very kind to me and my beautiful husband.
I would love to thank that hansom young man for taking his time and being so polite to me and my husband .”

3.7 Good3 Reviews

“Glad I stopped in! My entire family and friends all have iPhones, and I was the only one with an Android. I decided to stop into T-Mobile at 5601 Carolina Beach Road to finally make the switch to IOS. I was greeted by Julia, and she listened to what I wanted. Kevin took it from there and helped by switching everything from my old Android to my new iPhone 17 Pro Max. He was meticulous, engaging, and knowledgeable. Everything went seamlessly and flawlessly. My biggest fear was that the switch would not go easily, but Kevin quickly proved me wrong. I am so glad I stopped into this location. I was made to feel like a valued customer by both Kevin and Julia! I highly recommend this store and T-Mobile! Thank you, Kevin and Julia!”

4 Good72 Reviews

“Ahhhhh-MAY-zingggg!

First off, Demar Gracie is one of the best sales reps I have ever encountered. Not only did he make my phone buying experience amazing, he continued to go above and beyond months after the transaction was complete.

Demar is honest, genuine, patient, knowledgeable, friendly, helpful, and most importantly a man of his word.

Also, the Verizon store at Mayfaire is clean and exceptionally well run by David Hofe. All the staff are friendly and their customer service is top notch from the time you enter the building until you leave.

If you are looking for a new phone, Internet, tablet, smart watch, or just want to entertain switching carriers-I highly reccomend Demar and this Verizon location.”

4 Good159 Reviews

“Sonia was amazing. Very knowledgeable and helpful. Has about 5 people in line all by herself. She washelping about 3 people at the same time and was able to get to everybody helped
I have recommended her to all my friend's and family”

3.9 Good64 Reviews

“This is probably the best bang for your buck in Wilmington for phone repairs. They will do it super quick, better quality than most places and really affordable. Can’t recommend enough!”

3.4 Good18 Reviews

“FIVE STARS FOR JOE!! I just wanted to take a moment to recognize the employee who helped me and my husband today. Joe at Metro PCs on market street went above and beyond to help us out when my husband lost his phone . He got to keep his phone number and everything went so smooth. Give this man a raise.Will be coming back!”

3.7 Good144 Reviews

“Excellent service from Brad who was swift and extremely knowledgeable on handing my many technical and account questions along with a phone return. I arrived just as they were closing and nonetheless he took the time to help me with a time sensitive matter. Superb customer service. Ask for him!”

3.2 Average80 Reviews

“James at the Mayfair Spectrum location is a high performer. Excellent customer service skills, very knowledgeable about products, plans and services offered. Easiest mobile phone & plan purchase process I’ve experienced in decades! Pleasure encountering him. The store manager is a pleasure as well.”

3 Average74 Reviews