Excel Automotive & Tire Inc. - Surf City is highly regarded for its honest and trustworthy service. Customers consistently praise the shop for accurate and transparent pricing, often saving money compared to dealerships. The staff, especially Daniel, is known for being knowledgeable, friendly, and honest, providing clear estimates without surprises. The team is dedicated to diagnosing issues free of charge and offering practical advice on repairs, including finding affordable used parts. They go above and beyond, even in emergency situations like fixing a flat tire promptly. Customers appreciate their fair treatment, with many mentioning that they are treated fairly and explained everything clearly. The shop handles a wide range of vehicles, from modern cars to older models, and consistently delivers quick and effective repairs. Services such as tire repairs, alignments, and general maintenance are performed efficiently, often with a friendly and welcoming atmosphere, exemplified by the presence of a friendly chocolate lab in the waiting area. Overall, Excel Automotive & Tire Inc. is considered the best automotive shop in the area, known for excellent communication, honest service, and a team that genuinely cares about customer satisfaction.
