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“Jennifer Walker the branch manager is the greatest. I had a problem regarding my personal loan and she hands down help me come up with a resolution. She was very professional and I can definitely see why she is branch manager.”
9AM - 5PM
1915 Back Creek Dr, Charlotte
Credit Unions
“I had an outstanding experience with this bank. The staff was professional, friendly, and truly committed to helping customers. They took the time to explain everything clearly and made the entire process smooth and stress-free. Special thanks to the branch manager Felicita Rodriguez for going above and beyond to assist me with patient, knowledgeable, and genuinely caring.
I highly recommend Truliant. to anyone looking for great customer service and reliable support.”
“I am more than satisfied with the service that Ms. Shannon Atwell has provided me. She has been very helpful. It’s a rare thing to discover a bank that genuinely cares about the people it serves and Nova is that kind of bank. They’ve always shown me kindness, respect, and a friendly service. I can’t recommend them enough for all your banking needs – you won’t be disappointed!”
“For two years SECU has helped me with a mess of issues. I travel for work, my IDs are rarely up to date, I often have out of state paper checks and on and on. Every time I have an "issue", the tellers are so nice. They are knowledgeable and know policy so they can help me, or help me help myself.Things were so hectic during covid and getting documents, they always helped. Never made me feel as stupid (as I was) or problematic. I made a mistake using a diff prominent cu for my primary monies. SECU even helped me fix the errors THAT other place caused.Being new to Charlotte, I opened 3 bank accounts. You never know a good bank until you've had quirky situations. I've been able to see firsthand how SECU is superior to the others I'm now closing.I referred nearly all my coworkers. Many got better home and auto rates and even tell me abt benefits I didn't know of. I'd just like to share this is a good place... no glitz and big commercials or "stadiums", but professional, reliable and accurate in accounting... employees are kind. Who gets that anymore?”
8:30AM - 5:30PM
60 Raiford Dr NW, Concord
Credit Unions
“Thankful I have only banked with this institution since December 1997. Today, my mind changed about their customer satisfaction skills and employees' attitude.”
8:30AM - 5:30PM
1720 Oakhurst Commons Dr, Charlotte
Credit Unions
“Although they could use a little more consistent staff in the drive-thru (sometimes things get busy there and one person is not enough to handle eight cars in two lanes, for example), my experiences here have been good. I believe you have to have a family member who is part of the credit union to join and I came by membership through my mother's connection to her husband who worked for the state. I love that you automatically get a checking AND savings and that it is easy to move funds from account to account online, which has allowed me to save money a lot easier from time to time. Other banks I have been with in the past do not make their savings account very accessible. The drive thru is separate from the main building which cuts down on traffic. Thanks for a great experience!”
“I want to say that Malika has been a pillar to me and my son! During a difficult situation. That without her help, kindness and compassion and KNOWLEDGE we wouldn't been able to solve our dilemma. She has gone above and beyond. To helps us with a serious but sensitive matter. That only the bank could have helped and guide use.
She's trustworthy, reliable and always answers your questions, emails and phone calls. All while doing her job with a smile and patience. She is an asset and a gem for Allegacy Federal Credit Union and for their customers.
THANK YOU Malika for everything ??”
“Great branch very helpful and knowledgeable staff. They answered all my questions and were extremely patient.
I had several questions which were answered promply with out hesitation. I was impressed with the teller and branch manager ability to work cohesively in assisting me with banking needs!”
9 AM - 5 PM
8601 University City Blvd, Charlotte
Credit Unions
“(Translated by Google) Excellent attention from all the staff, especially from Miss Ismary who took great care of my wife and me and helped us with all the paperwork and the doubts we had.(Original)exelente atencion de todo el personal en es especial dela señorita ismary que nos atendio de maravilla a mi esposa y a mi y nos a ayudo con todo el tramite y las dudas qe teniamos”
8:30AM - 5:30PM
8605 University City Blvd, Charlotte
Credit Unions
“Today 3/5/24 I went into this branch to get assistance with my account. I was helped by the absolute best associate whoes name is Myah B. She was extremely helpful, pleasant, patient and down right professional. Thanks again Myah for your help.”
8:30AM - 5:30PM
6630 Executive Cir, Charlotte
Credit Unions
“I had a fantastic experience at the bank today, thanks to Cathy and Josh! From the moment I walked in, they greeted me with warm smiles and made me feel welcome. Josh was incredibly knowledgeable and took the time to explain all my options clearly. He answered all my questions with patience and professionalism.
Cathy was equally helpful, assisting with the technical aspects of my transactions and ensuring everything went smoothly. Their teamwork made the process efficient and enjoyable. I left the bank feeling valued and well taken care of.
I highly recommend this branch, especially if you have the chance to work with Cathy and Josh. They truly go above and beyond for their customers!”
“(Translated by Google) Excellent service received by all very professional representatives of the credit union.(Original)Excelente el servicio recibido por todos los representantes de la credit unión muy profesionales.”
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“The staff always treats me so well. They offer so many banking options and great rates. They never push you towards unneeded services or charge you gljunk fees.”