Credit Unions near Mint Hill, NC

“Seamless , customer focused HE experience at the Mint Hill Truliant Branch. The branch team went above and beyond to help me with my financial services. I look forward to being a loyal customer for many years to come.”

“I have been banking here for 13 years, I started with Blair that always listened and guided me on how to improve things financially. I have recently started communication with Lindsay Alsharid that also listened and is guiding me on how to improve things financially. I cannot express enough the kindness and respectful communication they have both provided. I also have to give accolades to Angie the teller that always has a warm welcoming smile and always helps very quickly when in line. Superior Customer Service across the board!”

“Had an amazing experience here, Torrion is the man! I came in for a simple auto refinance and he went over and beyond in helping me take care of some additional debt consolidation as well. It has helped us so much and I felt like he really cared! Amazing customer service. Great people.”

“I had an outstanding experience with this bank. The staff was professional, friendly, and truly committed to helping customers. They took the time to explain everything clearly and made the entire process smooth and stress-free. Special thanks to the branch manager Felicita Rodriguez for going above and beyond to assist me with patient, knowledgeable, and genuinely caring.
I highly recommend Truliant. to anyone looking for great customer service and reliable support.”

“Mrs. Lili Kowalski is the best! She has helped me several times over the years with several different bank questions and account information. She couldn’t be more knowledgeable, or more friendly, or more helpful. I appreciate her and everyone who works at all of the branches I’ve visited. Thank you so much!”

“I would like thank Kim Witherspoon and Andrea Fleming at the University location for their diligence, and very pleasant attitude. Always helping with a smile…even when I arrive without an appointment….they always greet me and my granddaughter with a smile. They are phenomenal!!!”

“Although they could use a little more consistent staff in the drive-thru (sometimes things get busy there and one person is not enough to handle eight cars in two lanes, for example), my experiences here have been good. I believe you have to have a family member who is part of the credit union to join and I came by membership through my mother's connection to her husband who worked for the state. I love that you automatically get a checking AND savings and that it is easy to move funds from account to account online, which has allowed me to save money a lot easier from time to time. Other banks I have been with in the past do not make their savings account very accessible. The drive thru is separate from the main building which cuts down on traffic. Thanks for a great experience!”

“What originally started as the worst banking experience I’ve had turned into the best at this SECU location because of Adam Z. Shapiro. I had been trying to get a check deposited from Chase Bank but was originally told at the first SECU they wanted to hold it for 10 days but referred me to directly take it to Chase to cash since it was their account and check then bring the cash back to deposit it with SECU. So I did. After an hour in traffic due to a bad wreck (hope everyone was ok) the closest Chase was closed due to power outage from the accident. Found the second closest Chase that was 25 min away. Chase Bank wouldn’t cash the check because I didn’t have an account with them. Not only did they NOT offer for me to open one with them but even after letting them know I had already been given the run around at another location and had driven to a second location that’s power was out they let me sit there for 35 minutes just to tell me they wouldn’t cash a check that THEIR bank backed. It was 4:48 and I found the closest SECU and drove there to see if anyone would be willing to help me. I bank with SECU. I walked straight up to Adam and man am I glad I got him after all this mess. He was so nice and professional and genuinely wanted to help. He took care of me and had me back out the door in probably about 5 or less. Wish I would have gotten with him first after spending too much time out of my day over this. I recommend SECU and their services, but especially this location and Adam. Turned my day right around for sure. Adam if your supervisor sees this, they should treat you to lunch. ; ) You’re great and I hope you feel valued because you are a definitely an asset!”

“Today 3/5/24 I went into this branch to get assistance with my account. I was helped by the absolute best associate whoes name is Myah B. She was extremely helpful, pleasant, patient and down right professional. Thanks again Myah for your help.”

“I had a fantastic experience at the bank today, thanks to Cathy and Josh! From the moment I walked in, they greeted me with warm smiles and made me feel welcome. Josh was incredibly knowledgeable and took the time to explain all my options clearly. He answered all my questions with patience and professionalism.

Cathy was equally helpful, assisting with the technical aspects of my transactions and ensuring everything went smoothly. Their teamwork made the process efficient and enjoyable. I left the bank feeling valued and well taken care of.

I highly recommend this branch, especially if you have the chance to work with Cathy and Josh. They truly go above and beyond for their customers!”

“(Translated by Google) Excellent service received by all very professional representatives of the credit union.(Original)Excelente el servicio recibido por todos los representantes de la credit unión muy profesionales.”

“(Translated by Google) Excellent attention from all the staff, especially from Miss Ismary who took great care of my wife and me and helped us with all the paperwork and the doubts we had.(Original)exelente atencion de todo el personal en es especial dela señorita ismary que nos atendio de maravilla a mi esposa y a mi y nos a ayudo con todo el tramite y las dudas qe teniamos”

“I have been a member of SECU for almost 24 years. They have been very helpful as I recover from major surgeries. Jacquline, Thomas, Debbie along with others have provided excellent service for me.

I look foward to many more years. Along with the other members. Who also work at the SECU.

Lloyd S.”