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“Everything’s around $1.50 or just a slight bit higher less than two dollars for sure the people are very nice. They have a little bit of everything that you are looking for. Found what I needed which was puzzles. I definitely would go back.”
“Consistently awesome. The employees care about their workplace and they do their very best to keep the store in great shape. It should be a model for stores and caring employees for the entire US.”
“For a dollar store ..it is what it is but it's clean and the employees are very nice so far. Be careful pulling in parking lot because it's right the curb is crazy right when u pull in”
“Almost always fully stocked and GREAT CUSTOMER SERVICE which is really rare for a dollar tree. I enjoy shopping here. It’s always a smooth shopping experience!”
“I might be prejudiced, writing this review because we lived in the neighborhood right? Where the Family Dollar is, but the store has become more like a home for us. The staff has become like family, and the neighbors have become just part of our community. And it's just such a beautiful place to go and shop because everyone is helpful and
There is this positive atmosphere and vibe that you just feel immediately when you walk in. Cynthia has all her cute holiday coordinatated jewels. She's always on fleek. Jocelyn is always serious, but she's really smart, knows every item on the shelves. John is new, but john is funny. There's so many more I could keep going, but all I want people to know.Is that sometimes going to a store?Is more than just shopping?It's about the experience. I've grieved, celebrated many seasons, and the staff was like my family, still are. Even though we moved, if i am ever in the area where passing by my daughter and I will always stop there.She has grown up in the store and I know that her kids will one day shop there and that makes me very happy.”
“I told myself I was never going back to that family dollar in concord due to the fact all the staffs had rude attitudes. So I just went back a couple days ago and this new lady in there name Darlene is an amazing woman very nice and polite. Family dollar #737 need more ppl like her.”
“I'VE been to multiple Dollar Trees around Charlotte and this one is by far the most friendly of them all and they try really hard to keep it organized in there and I highly recommend checking it OUT. The lady's working in there are just super nice and they know how to treat their CUSTOMERS.”
“They need to keep amp energy drinks in stock that is a very popular drinks amongst me and my social circle and we don’t like being disappointed on our wants and needs . The staff is very friendly”
“I do a lot of relief work and I do travel with a bookbag that holds my things for work. I just got off a shift and realized I needed to get change for the bus. I saw the dollar tree and was relieved. Upon walking up i saw the no bookbag sign on the door. From experience ive had ppl give ne a hard time about having the bookbag even when im going right to customer service. I sheepishly walked in taking my bag off my shoulders and asked the cashier if it was okay I left my bookbag up front. I just needed to get one thing to break change for the bus. The gentleman was super nice and told me to leave my bookbag on a shelf while I got what I needed. Even during check out he was super nice to me. Im sorry I cant remember you're name. But you were amazing.”
“This store is one of the cleanest Family Dollar I've visited in a while. The one closest to my home is a mess all the time. It just doesn't do it forme. I will drive out of my way to come to this store. The staff is so professional. Keep this one open!”
“Need to Rename it to Dollar Tree Plus! Many items available. Prices are not always clearly marked $1.25, $1.50, $1.75 or $5, $6 or even up to $10!!!
Not a fan of the new changes”
“Today, the store was remarkably clean and de-cluttered. Usually, most aisles are messy and unorganized. Today, they were converting some of the aisles to Dollar Tree Plus. I like this store. It's huge, and I've been able to find very unique things here. I will definitely return soon especially to grab more bags of Harry &David's Moose Munch.”
“Me and my Outreach team from Elevation Church in Concord shopped here a few days ago for prizes for Bingo at Coltrane Life Center. We came in with an idea of what we wanted & ended up with 2 carts & 1 hand basket for items we didn't know we wanted. We shopped for large print puzzles, word search books, journals, magnets, & many cups b/c they were on sale. We got garden supplies of all sorts, printed canvases and valentine items. We also picked up ink pens & colored markers that we attached to each canvas & books. We topped our haul with themed socks & gifts for our special gentlemen. Janet was our sales associate and she was very quick ringing each item but patient with us adding items to the counter while ensuring we had what we needed. We left feeling accomplished spending North of $150. Our haul was worth it especially watching the guest at Bingo smile while taking their time choosing their favorite prizes. We'll certainly be back & we'll be looking for more printed canvases for painting, ball caps & bucket hats for our gentlemen. Thank you Dollar Tree & Janet for putting smiles onour hearts!”
“The store is so well stocked and actually organized! It was the nicest dollar tree I've been to; wish I had taken pictures. You can tell the staff is working hard!”
“Staffing is few and far between
Stock is overflowing and the pricing is often incorrect always check your price on the shelf and the ads with what is shown on the register. There is not enough staff to change sale prices as advertised. I feel badly. That the staff work alone often in such a large store they have to leave it unoccupied to go to the restroom. Ím waiting at the register calling out hello, hello. To be rung up.”
“The employees here always are always personable and they offer to help me take all my bags to my car, (because carts can’t go out the store).They really do care about their customers at this particular Family Dollar.”
“I can't WAIT to go back! Plus my friend Shawanna works there. I love the refrigerated section. I found frozen Gelato.....NAME BRAND!!
Gonna take my time NEXT time for sure!!!
She is an awesome employee!! Tell her HELLO 👋”
“Kenneth provides great customer service. He has only been at dollar tree a short few months, from my coming in the store frequently and when I came back and he was promoted to manager. I’m so happy to see things are turning around. Good to see great workers, who smile and interact with their customers.”
“Quick and easy simple shopping. You will be surprised at what they have in there. Great place when you want something quick and don't like the Big Box stores.”
“Five stars all the way even when me and my mother had a very difficult order the manager Cory was very helpful 100% deserves a raise and other employees were also very helpful”
“The store feels a cluttered and a little unorganized. The managers are always working hard, from what I notice. The merchandise shipments are probably arriving too soon, before the prior shipment, is stocked on the shelfs.
An overnight team to come in and help them, with a fresh a fresh start, may be helpful. This is just a suggestion. I will continue to shop there, either way because the staff are friendly.”
“I came in on a busy Saturday. I asked Emmanuel can he look in the back for to go boxes. He took the time to find exactly what I needed!! Only two workers and a line down the aisle. I appreciate great workers like him!!”
“We went to this store to return a few items that my daughters got for her bday since she already had them & we already stopped at another DG but they wudnt help us since we didn't have the receipts”
“GREAT EMPLOYEES GREAT STORE SO GLAD BACK OPEN WE NEED THIS STORE IN THE NEIGHBORHOOD....YALL PLEASE DON'T DESTROY IT THIS TIME DON'T HAVE MUCH TO OFFER IN THE PLAZA EASTWAY NEIGHBORHOOD LETS KEEP WHAT WE GOT”
“Keith, Pearl, Britt, Kris and the manager, didn't catch her name did an amazing job. Totally respect and very helpful. Cannot imagine what they go through here.”
“I had a very pleasant interaction with the new manager. Please customers don't ruin it for her. Help clean up and keep your kids under control when shopping. The store was very clean and organized. Shelves were empty due to couponers such as myself stocking up. Once they get their truck shelves should be stocked again. Just ask when it comes in and be there early.”
“I always have a pleasant experience when I shop at this particular Dollar Tree. Last Thursday night I popped in to purchase some balloons for my daughter‘s birthday. The store was about to close in like four minutes when I ran through the door. The gentleman that helped me name is Demetrious. He was very nice. He didn’t seem to have an attitude about me coming in at the last minute and I purchashing 20 balloons that he had to blow up for me. The manager was equally as nice and she rang up my order while Demetrius prepared the balloons. They had professional and upbeat attitudes, although I’m sure they experienced a long day of retail. I really appreciate the great customer service. Demetrius went the extra mile and helped me with all of my balloons by walking me to my car so that I could get the balloons inside without any fly aways. I never see this type of customer service nowadays anymore. The pink balloons sealed the deal for my daughter’s birthday because they match her apartment perfectly.”
“The store was moderately busy, but there was only one lady working the check outs, the other female on duty, sat at the check out on her phone, not even helping with over 15 pepole in line, she just sat there in her phone. How RUDE.”
“I always find what I need at this store, from snacks to household items, all at great prices! The staff is friendly and helpful, which makes shopping here a pleasant experience. It's my go-to spot for quick errands and unexpected finds!”
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“Had everything I was looking for... and some! The staff was very nice, especially the lady that rang me up. I love great customer service and she definitely had it!”