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“Someone said biggest dollar tree they'd seen. Nah, not really. Just laid out different. OK selection but doesn't seem that way. Not bad but hoped for better. Friendly staff.”
“This location of Dollar Tree has the Friday's chips in both Bacon Cheddar & Jalapeno flavors. These chips pair great with a plethora of recipes! Perfect crisp to em.”
“For a dollar store ..it is what it is but it's clean and the employees are very nice so far. Be careful pulling in parking lot because it's right the curb is crazy right when u pull in”
“I’m not usually in this area, but I stopped into this store because I only needed one item. From the moment I walked in, I was impressed. The store was extremely clean, neatly organized, and fully stocked. The shelves were orderly, there was no freight in the aisles, and it was very easy to move around without feeling crowded or blocked.
What really stood out was the staff. There were plenty of Customer Service Associates visible on the floor and at the cash registers. When I couldn’t find the item I needed, an associate immediately helped and walked me right to it.
I was so impressed with the store that I asked to speak with the manager just to share how pleasant the shopping experience was. I mentioned how visually appealing the store looked, how well merchandised it was, and how refreshing it was to shop without having to navigate around freight as in other stores. Even more, it was easy to shop and they actually had items in stock! The associates were friendly, approachable, and genuinely helpful.
This store should absolutely be the model for how all Dollar Tree stores should look and operate. I would gladly drive to this side of town again just to shop at this location. Highly recommend!”
“I might be prejudiced, writing this review because we lived in the neighborhood right? Where the Family Dollar is, but the store has become more like a home for us. The staff has become like family, and the neighbors have become just part of our community. And it's just such a beautiful place to go and shop because everyone is helpful and
There is this positive atmosphere and vibe that you just feel immediately when you walk in. Cynthia has all her cute holiday coordinatated jewels. She's always on fleek. Jocelyn is always serious, but she's really smart, knows every item on the shelves. John is new, but john is funny. There's so many more I could keep going, but all I want people to know.Is that sometimes going to a store?Is more than just shopping?It's about the experience. I've grieved, celebrated many seasons, and the staff was like my family, still are. Even though we moved, if i am ever in the area where passing by my daughter and I will always stop there.She has grown up in the store and I know that her kids will one day shop there and that makes me very happy.”
“I told myself I was never going back to that family dollar in concord due to the fact all the staffs had rude attitudes. So I just went back a couple days ago and this new lady in there name Darlene is an amazing woman very nice and polite. Family dollar #737 need more ppl like her.”
“They need to keep amp energy drinks in stock that is a very popular drinks amongst me and my social circle and we don’t like being disappointed on our wants and needs . The staff is very friendly”
“Almost always fully stocked and GREAT CUSTOMER SERVICE which is really rare for a dollar tree. I enjoy shopping here. It’s always a smooth shopping experience!”
“This store is one of the cleanest Family Dollar I've visited in a while. The one closest to my home is a mess all the time. It just doesn't do it forme. I will drive out of my way to come to this store. The staff is so professional. Keep this one open!”
“Today, the store was remarkably clean and de-cluttered. Usually, most aisles are messy and unorganized. Today, they were converting some of the aisles to Dollar Tree Plus. I like this store. It's huge, and I've been able to find very unique things here. I will definitely return soon especially to grab more bags of Harry &David's Moose Munch.”
“Me and my Outreach team from Elevation Church in Concord shopped here a few days ago for prizes for Bingo at Coltrane Life Center. We came in with an idea of what we wanted & ended up with 2 carts & 1 hand basket for items we didn't know we wanted. We shopped for large print puzzles, word search books, journals, magnets, & many cups b/c they were on sale. We got garden supplies of all sorts, printed canvases and valentine items. We also picked up ink pens & colored markers that we attached to each canvas & books. We topped our haul with themed socks & gifts for our special gentlemen. Janet was our sales associate and she was very quick ringing each item but patient with us adding items to the counter while ensuring we had what we needed. We left feeling accomplished spending North of $150. Our haul was worth it especially watching the guest at Bingo smile while taking their time choosing their favorite prizes. We'll certainly be back & we'll be looking for more printed canvases for painting, ball caps & bucket hats for our gentlemen. Thank you Dollar Tree & Janet for putting smiles onour hearts!”
“I love this store now! I can tell managers have changed because it stays clean, stocked and the staff is always smiling and willing to help. Also people, be mindful of how hard they worked to make it better so lets try to help them keep it up by not being so messy. I felt bad because I put stuff out of place and the employee there just went and fixed it right after me. True to heart.”
“Staffing is few and far between
Stock is overflowing and the pricing is often incorrect always check your price on the shelf and the ads with what is shown on the register. There is not enough staff to change sale prices as advertised. I feel badly. That the staff work alone often in such a large store they have to leave it unoccupied to go to the restroom. Ím waiting at the register calling out hello, hello. To be rung up.”
“I always have a pleasant experience when I shop at this particular Dollar Tree. Last Thursday night I popped in to purchase some balloons for my daughter‘s birthday. The store was about to close in like four minutes when I ran through the door. The gentleman that helped me name is Demetrious. He was very nice. He didn’t seem to have an attitude about me coming in at the last minute and I purchashing 20 balloons that he had to blow up for me. The manager was equally as nice and she rang up my order while Demetrius prepared the balloons. They had professional and upbeat attitudes, although I’m sure they experienced a long day of retail. I really appreciate the great customer service. Demetrius went the extra mile and helped me with all of my balloons by walking me to my car so that I could get the balloons inside without any fly aways. I never see this type of customer service nowadays anymore. The pink balloons sealed the deal for my daughter’s birthday because they match her apartment perfectly.”
“The store is so well stocked and actually organized! It was the nicest dollar tree I've been to; wish I had taken pictures. You can tell the staff is working hard!”
“Need to Rename it to Dollar Tree Plus! Many items available. Prices are not always clearly marked $1.25, $1.50, $1.75 or $5, $6 or even up to $10!!!
Not a fan of the new changes”
“The location is nice but the landscaping around the building was awful. There was a lot of trash in the parking lot and in the back of the building. The place could use a little picking up outside.”
“We went to this store to return a few items that my daughters got for her bday since she already had them & we already stopped at another DG but they wudnt help us since we didn't have the receipts”
“I had no issues with the store but it is trash everywhere like the other comments say inside and outside of the store, in the parking lot area. If that’s cleaned up then it would definitely make the store look better. Here are some pictures of some of items in the store.”
“Quick and easy simple shopping. You will be surprised at what they have in there. Great place when you want something quick and don't like the Big Box stores.”
“The employees here always are always personable and they offer to help me take all my bags to my car, (because carts can’t go out the store).They really do care about their customers at this particular Family Dollar.”
“Keith, Pearl, Britt, Kris and the manager, didn't catch her name did an amazing job. Totally respect and very helpful. Cannot imagine what they go through here.”
“Dis cashier yami is the bestest cashier I have even done seen in my whole lifetime never seen someone so dedicated to their craft once helped me find the missing jalapeños to my nachos and made my whole day what a great person”
“Everyone here is always nice and they always typically have everything in stock that you came for. I had the pleasure of having jasmine as the cashier today and she is a sweetheart and gives fast service.Thank you all for working here”
“STAFF IS AMAZINGLY HELPFUL AND VERY FRIENDLY, AND THIS IS THE ONLY REAL, GOOD & VERY CONVIENT FOR THIS WHOLE COMMUNITY RIGHT AT WILLSHIRE AVE. AND WEBB AVE., & WE ALL AGREE THAT THOSE YOUNG KIDS & HIGH SCHOOL KIDS DO STEAL, SO *CALL* *THE* *POLICE* *WHEN* *THEY* *DO* *AND* *BAR*, (*KEEP”
“I was at the family dollar on branchview Friday 9/24/2021and when me and my daughter went we were greeted by the most pleasant customer atmosphere and felt the love from the employees one employee stood out very professional, good humor, and always kept a smile and a exceptional since of humor and interacted with every customer and they all left with a smile I believe her name was CHERI the atmosphere that she gave will make this a great place to shop and leave with a smile ? and definitely be back to shop dont know where you found her but y'all need more people like her and is extremely good at what she does and that is not only customer service but you leave feeling like family ? I'll definitely be back and she better be there to make the place feel warm with great respect for her job and the customers ive been in quite a few family dollar stores they were ok but the one off branchview tops all since she has come aboard as a family dollar team player when I experience that great of warmth , happiness, and a part of the family dollar family i would definitely definitely definitely love for this post to make it to the top at family dollar corporate office so that they see that not only did y'all hire the perfect one but the best one I've seen in a very long time I had quit shopping at family dollar but with the remarkable experience that I had its definitely worth going back and back with no hesitation its people like her that employer's love to hear about and the feeling that you came in with and left with again I think her name was CHERI she just makes you feel first and the most important so family dollar please please please please keep her at that store because she will definitely make a great manager one day and family dollar will always and forever see that that store is definitely going to be beyond customer friendly service and feel like home to all and family dollar hiring her was the best and greatest asset to the company so with that said CHERI keep doing what you are doing and don't change anything because you will make a name for yourself and go places like MANAGER of that store and show customer's that there is a fanomanal thing that has brightened up the place with a strong electric feeling keep up the extremely great job and don't change anything thank you for your greatness ? ? ? and pride you put in what you do and the customer service greatness a now believer in family dollar again THANK YOU for all that you contribute not only your job but your customers again I would definitely love for this to go to the district manager and to the top of the ladder and see that there is greatness in people”
“New management and crewmembers who go above and beyond for the store and the customers friendly customer service until some dimwit comes in and disrupts the business overall the current staff have turned this store around compared to last year before February 2023”
“I came in on a busy Saturday. I asked Emmanuel can he look in the back for to go boxes. He took the time to find exactly what I needed!! Only two workers and a line down the aisle. I appreciate great workers like him!!”
“Kenneth provides great customer service. He has only been at dollar tree a short few months, from my coming in the store frequently and when I came back and he was promoted to manager. I’m so happy to see things are turning around. Good to see great workers, who smile and interact with their customers.”
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“Had everything I was looking for... and some! The staff was very nice, especially the lady that rang me up. I love great customer service and she definitely had it!”