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8:30AM - 5PM
4325 E W.T. Harris Blvd, Charlotte
Post Offices
“I have never had a bad experience, all questions were met with knowledgeable answers and all things were resolved quickly. I feel a lot of problems can be solved with just a bit of patience”
1:30 - 4:30PM 8:30AM - 12PM
8105 Old Concord Rd, Newell
Post Offices
“The post man here is very nice & seems to be the only employee up front at least. Wednesday they do close early but there is a post office 5 minutes away heading to Harisburg.
Highly recommend as there is almost never a line more than 1 person. Good amount of Christmas packaging for sale & a PO box outside(cant fit anything too big) Almost don't want to leave a good review so my quiet neighborhood post office doesn't get busy ?”
“Instead of going to the USPS not even 3 minutes by my house, I drove 30 minutes to come here because this entire team is made of the most friendly and helpful folks ever! Thank you so much to the two gentlemen up front who greeted me with a smile, answered all of my questions, and went above and beyond!”
“I’m writing this July 29 at 9:30 in the morning I do not know her name but there was a beautiful woman that helped me out and it was a 10 second interaction but the way she was so welcoming And sweet, I loved her!!!”
“I had an outstanding experience at this place. When I entered, there was no staff available at the window for service. Initially, I didn't notice the bell, but a kind gentleman helped me locate it and ring it. Then, Mr. Nicholas Bullock assisted me with my mail, which included two return shipments. He displayed exceptional patience, attentiveness, and guided me on how to track my forwarded and returned mails. Unfortunately, I forgot my physical cards today, and despite attempting to pay with Apple Pay more than three times, we encountered difficulties. However, Mr. Bullock diligently worked to find alternative payment solutions. Fortunately, another gentleman Mr. Makwana overheard my predicament and graciously offered to pay with his card, allowing me to transfer the amount to him using my phone. Their assistance truly made my day.”
“Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around”
“This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!”
“First impressions and customer service is everything at this location. Was greeted when I first walked in by Ms. Tonya and her assistants helped me get in and out using the machine (god sent) while on a lunch break, even had time to do a 5 minute survey. Will be coming this location again.”
8:30AM - 5PM
1820 Harris Houston Rd, Charlotte
Post Offices
“I would like to give a review and appreciation for Tyler P, JAE, Jordan and DENEE. I am in a new apartment community and since I've been here, I've been having issues with getting my mail and Amazon packages. For some strange reason Amazon is using USPS to deliver packages over here. The problem is I'm not getting the packages because of the address, not being in your system or something like that. It's been very frustrating and I pay a lot of money for rent so I should be able to have all the services I'm supposed to have. But during the process today I came in to get a 45 pound package. First of all I have no business trying to lift or carry a package that big. Thankfully when I came in there Jordan helped track the package down because it was unclear where it was left in the facility. She was able to find it and Tyler P just so happened to be there and helped load the package in my vehicle. I also want to think JAE because she's the one that asked Jordan to help because she had a line of people. And I want to thank DENEE because she is the one working with my apartment managers to resolve the Mail issues. No one should ever have to worry about Mail or packages these days. But I understand things happen but I hope they get it together cause this is unacceptable. The other recommendation is this area area code 28262, there needs to be another post office. Your post office is too busy and has to help way too many people. All the taxes and money generated in North Carolina, there's no excuse why we should be lacking in services. Also, if you're having problems keeping employees you may want to consider learning how to treat employees and or increasing the pay. Times are hard out here and people just are not willing to work like Hebrew slaves. I just hope things get better cause this world is in chaos right now but if we started in our communities, we can make a difference so I wish you all the best and I appreciate Tyler P, Jordan, JAE, and DENEE for being such great employees and doing the best they can. Treat them well and give them a bonus especially Tyler P because I know he works hard. I have seen him out here on his routes and he is very helpful. So treat him Well.”
“Brian is a hard worker and has a lot of patience. I appreciate his service and good attitude for us.
Mary does a good job keeping the grounds in order and the building clean and always has a welcome smile and hello for you.
Everyone at this post office works very hard with a little bit of staff.”
“First time ever having a positive experience at a post office, let alone being wowed! These ladies are soooo friendly & helpful. Would drive out of my way to go to this location. :)”
10:30AM - 5PM
3717 Eastway Dr, Charlotte
Post Offices
“well I guess I'm the only 5 star rating here but so be it lol. I called, phone was answered, I stated my concern respectfully, and it was handled successfully. The woman on the phone was nice and the mail carrier I spoke with in person was very nice and pleasant to speak with.”
“The Clerk at the front desk was so nice and kind I will differently go back to this location. I was in Concord, NC with my grandson and had to find a post office. I'm so glad that I chose this one.”
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“I really appreciate how friendly, efficient, and helpful the workers are at this post office. Of course it gets busy sometimes, but I've only ever had good experiences here.”