“From the minute I walked through the door I was greeted with a warm welcome. All of the ladies that take care of the paperwork do such a terrific job and they perform that duty with professionalism, knowledge, compassion and wonderful customer service. Their certified repair team does excellent body work and are top-notch. They repaired my 2025 Toyota RAV4 according to manufacturing specs and I am well pleased with the awesome job they done. I can honestly say that you will be well taken care of if you chose them. I am a very satisfied customer and highly recommend them!”
“Service was great and the rep was friendly but professional. The minivan was very clean. A minor complaint is we weren't told about the amenities of the van like the stowaway compartments. Other than that my experience was great!”
“Celeste showed the upmost care with me when there was a discrepancy with my car reservation. She got me what I needed while being patient and willing to help throughout the several hour long process.”
8AM - 5PM
229 US Hwy 70 SE East, Hickory
Car Rental
“I want to recognize Austin, the Branch Manager, for his professionalism. He was courteous, attentive, and genuinely focused on making sure everything went well. I will be using Hertz again because of Austin.”
“I went in today & they were out of cars but luckily Celeste made it happen anyway! I had a great experience today & I want to thank Celeste for making that happen.”
“I had moved to NC from Florida with my Toyota sienna that I had bought and my van needed services and I brought it to Mike Johnson's in hickory well we had thought that the services would be covered but we were wrong so after they were done with doing a oil change and a tire rotation it was going to cost $102 and we just didn't have it like I said we thought it would be covered and then a sweet man named Steven watts the service manager said Merry christmas and covered it for us he has no idea what he truly did for us and how much of a blessing that was to us this time of year we literally just paid our car note that day and had no money left over so thank you again so much Steven I will never forget the kindness you showed us that day ❤️❤️❤️❤️”