Extra Space Storage on 1108 18th St NE in Hickory, NC offers a variety of storage options, including climate-controlled and drive-up units, with wide drive aisles and multiple entrance and exit gates for easy access. The facility features security measures like electronic gate access, on-site manager, and a solar site, ensuring the safety of stored belongings. Customers appreciate the helpful and friendly staff, especially Debi, who is known for her professionalism and for answering questions thoroughly. The store is clean, well-maintained, and offers convenient amenities such as parking spaces, RV parking, golf carts, and ADA compliance. Many reviewers mention smooth reservation processes and easy check-in and check-out experiences. Some express satisfaction with the overall service, though a few note concerns about price increases. Overall, the facility provides a hassle-free storage experience with helpful staff and excellent security, making it a reliable choice for storing personal belongings.
Always friendly and helpful. I've been storing there for 6 years.
September 2024
They were friendly and helpful, especially when I lost my key and had to replace it. I would give them five stars but price increases were astronomical.
September 2024
Everything worked very well and the front desk was great! They helped me check out and get a refund for the time left in the month since I moved out early.
