Sephora at Kohl's Hickory is a welcoming beauty destination that offers a wide selection of makeup, skincare, hair, and fragrance products from up to 125 brands, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury. The store emphasizes a friendly and inclusive atmosphere where everyone's uniqueness is celebrated. Customers appreciate the knowledgeable and patient staff, especially praised for their helpfulness and product recommendations. Andrew stands out as an especially positive presence, known for his expertise and positive attitude. Similarly, Daishia has been recognized for her kindness and for making shopping enjoyable, often recommending favorite products to repeat visitors. While the store is praised for its clean, well-organized layout and quality of merchandise, some customers note that finding employees can be difficult at times. One visitor shared their experience of attempting to return an Amazon DVD at Kohl's, highlighting the store's large size and variety of brands, but also mentioning the lack of staff during their visit, which led to a wait at customer service. Despite this, the staff at customer service was described as pleasant and efficient, though the experience was marred by the young employee's lack of enthusiasm. Overall, Sephora at Kohl's offers a positive shopping experience with a wide product selection and helpful staff, making it a great place for beauty needs.
Nice employees and decent selection of men’s fragrances
April 2024
Wish they had more products in stock :( employees are really nice tho
July 2023
I love the makeup in Sephora , and the service there is amazing, such sweet people who work in there . They help you find everything you need. And if you don’t know much about make up, they can explain it or help you find the skin tone or what would match you the best. 10/10 go shop at Sephora in kohls !
