The Sleep Number store in Hickory, NC offers personalized sleep solutions with adjustable beds that allow each partner to set their preferred firmness and support. Their smart beds feature SleepIQ™ technology to track and optimize sleep quality, enhancing restful nights. Customers appreciate the helpful and knowledgeable staff, who take the time to show products and answer questions without pressure. The store provides a peaceful environment and a wide selection, including pillows and bedding, to complete the sleep experience. Many customers report satisfaction with their new Sleep Number beds, noting improvements in sleep quality and back comfort. Some mention the cost of mattress removal, but overall, the service and products receive positive reviews. Staff members, especially one named Michael, are frequently praised for their friendliness and expertise. Visitors feel confident in their choices and enjoy a pleasant shopping experience, making Sleep Number a recommended destination for personalized, comfortable sleep solutions.
Our purchase experience was excellent at the Hickory location. Sleep numbers are a pricey investment and they took their time, no pushy sales tactics at all. We spent hours, going over options. A good experience
May 2026
Our saleswoman, Mary, was awesome! She is smart, friendly, and knowledgeable, and made the whole experience quite enjoyable. The store itself was neat, clean, well-laid out, and modern.
March 2026
Clerk was knowledgeable and easy to talk to and understand.
